Behavioral Health Care Coordinator

Interdisciplinary Collaboration and Clinical Documentation ? Works in an interdisciplinary model, collaborating with pediatric psychiatrists, psychologists, licensed mental health professionals, and operational staff to support students and families receiving care.? Assists in navigating treatment recommendations and assembles clinical background and referral information.? Schedule, cancel, and reschedule patient appointments.? Completes accurate and timely documentation in the clinical record in accordance with professional ethics and federal/state regulations.Community Resource Coordination and Stakeholder Support ? Identify and, as clinically indicated, connect students and families to appropriate community resources for long-term care.? Provides ongoing support to ensure effective transitions and minimize barriers to care.? Coordinates with professionals, schools, and families to enhance satisfaction and service delivery.? Serves as a liaison for records management, and general inquiries related to program-specific services.Communication and Referral Management ? Oversees internal and external communication regarding clinical services, discharge planning, and school collaboration.? Supports dissemination of referral information and documents interactions in the electronic medical record.? Collaborates with designated program staff in utilization of identified community resource database and assists in problem-solving complex cases.Training and Special Projects ? Develops and delivers trainings for new hires .? Participates in special projects as assigned.MARGINAL OR PERIODIC FUNCTIONS:? Participates in interdisciplinary team meetings, case reviews, and planning sessions to support collaborative care.? Assists with data collection and reporting for program evaluation, patient outcomes, and referral trends.? Contributes to quality improvement initiatives by identifying service gaps and recommending enhancements to care coordination processes.? Provides backup support for other care coordination staff during absences or periods of high service demand.Other duties as identified by departmentKNOWLEDGE/SKILLS/ABILITIESInterpersonal Savvy? Relates well to all kinds of people; builds appropriate rapport; listens; uses diplomacy and tact.? Builds trust with families and providers.? Navigates sensitive conversations with empathy.? Resolves conflicts between stakeholders.Managing and Measuring Work? Clearly assigns responsibility; sets clear objectives; monitors process and results.? Tracks referral outcomes and care plan adherence.? Uses data to improve service delivery.? Ensures timely follow-up and documentation.Customer Focus? Meets and/or exceeds expectations of internal and external customers.? Responds promptly to family and provider inquiries.? Tailors services to meet individual needs.? Advocates for patient-centered care.Functional/Technical Skills? Possesses the knowledge and skills to do the job at a high level.? Applies behavioral health knowledge in care planning.? Uses EMR systems effectively.? Understands medical terminology and coding.Organizing? Marshals resources to get things done; organizes information and files in a useful manner.? Maintains organized referral databases.? Prioritizes tasks efficiently.? Coordinates multiple cases simultaneously.Problem Solving? Uses logic to solve difficult problems.? Identifies barriers to care and develops solutions.? Collaborates to resolve service gaps.? Uses data to inform decisions.? Performs related duties as requiredEDUCATION and EXPERIENCEMINIMUM QUALIFICATIONS:Requires a Bachelor's Degree in Social Work, Education, Psychology, or a related field with at least 3 year(s) of experience in health care, governmental, educational (preferably K-12), or other related setting .? Proficiency in electronic systems including, but not limited to, Google Suite, Trayt, Slack, Athena or Epic, Calendly.PREFERRED QUALIFICATIONS:Master's Degree in Social Work, Education, Psychology, or related field and? Knowledge of managed care, medical terminology, patient referral processes, claims, and CPT coding.? Experience working with pediatric behavioral and mental health patient populations.? Knowledge of educational practices supporting mental health and social emotional learning in K-12 settings.? Experience developing, refining, and evaluating patient care plans or student education plans.? Bilingual (English/Spanish) language proficiency.LICENSES, REGISTRATIONS OR CERTIFICATIONSREQUIRED:? NonePREFERRED:? NoneWORKING ENVIRONMENT/EQUIPMENT? Standard office equipment? Repetitive use of a keyboardSalary Range$47,937+ depending on qualificationsRequired MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.