Senior Product Manager - Technical (Adoption and Change Management)

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

As a Senior Product Manager, Technical (Adoption and Change Management), you will make sure the forecasting, planning, analytics and sales products we build are used and trusted across QXO. Our applied scientists and engineers build strong forecasts and modern tools. You will own the operating contract around them, which sets who produces each number, who signs off, who receives it and when, and how teams change the way they work.

You will work with applied science, FP&A, sales and operations planning (S&OP), demand planning, sales enablement and training teams. You will write the standard operating procedures, run change programs, and measure success by adoption and value delivered, not by launches.

Key Responsibilities

• Own the Forecast Release Process : Define and run the standard operating procedure for each forecast release, including producers, sign-off, audiences, a release calendar and one accuracy definition per level.

• Bring Models into Daily Planning : Partner with applied science and demand planning to move new models into S&OP workflows, with governed overrides, reason codes and usage tracking.

• Set Up Event Response Processes : Define how weather and other event-driven insights are produced, reviewed and shared, including a fast path for major events.

• Lead Tool Transitions : Run change management for finance and planning users moving to supported tools, from readiness and training to cutover and support.

• Drive Sales Technology Adoption : Partner with sales enablement on CRM rollouts and AI agent adoption, with an adoption scorecard for each.

• Align Stakeholders : Run working groups and leadership reviews, and turn disagreements into documented decisions and agreed ways of working.

• Close the Loop with Product : Turn user feedback and process gaps into requirements and priorities for product and engineering teams.

• Data-driven Decision Making : Track adoption metrics such as releases on calendar with sign-off, active use, override rates and SOP coverage, and report progress to leadership.

What you'll bring:

Qualifications & Skills

• 6+ years of Technical Product Management, product operations or change management experience, with 3+ years leading adoption of analytics, planning or enterprise software.

• 3 years of experience taking new products or processes from 0:1 end to end, through rollout and adoption.

• Proven track record of leading organizational change for data or software products across multiple business teams.

• Experience in demand planning, S&OP, FP&A or sales operations, and comfort working with forecasts and accuracy metrics.

• Strong facilitation and stakeholder management skills with senior leaders and front-line users.

• Clear written communication, including standard operating procedures, decision documents and training material

• Strong planning, prioritization, and cross-functional communication skills.

• Bachelor's degree or equivalent practical experience.

Preferred Qualifications:

• MBA or an advanced degree in a quantitative or business field.

• Change management certification or training, such as Prosci or ADKAR.

• Experience rolling out forecasting, S&OP or planning platforms.

• Experience with CRM or sales enablement rollouts.

• Experience working with applied science or machine learning teams to put models into daily use.

• Background in distribution, supply chain or other multi-location B2B businesses.

What you'll earn

• Base pay range: $145,000 - $275,000

• Annual performance bonus

• Long term incentive (equity/stock)

• 401(k) with employer match

• Medical, dental, and vision insurance

• PTO, company holidays, and parental leave

• Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service.

• Paid training and certifications

• Legal assistance and identity protection

• Pet insurance

• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Please contact [email protected] if you have any questions related to this job posting.

Salary Range:

USD $145,000.00 - USD $275,000.00 /Yr.