Part-Time Reservationalist/Manager Trainee

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2612123 ## Job details ::: {aria-hidden="false"} [Hammer Down River Excursions is looking for a Part-Time Reservationist to join our team during the off-season. This position is an excellent opportunity for someone who enjoys working with people, staying organized, and learning the behind-the-scenes operations of a seasonal river excursion and fishing business. The primary focus will be reservations, customer communication, administrative support, and learning our booking and operational systems. The goal is to train the right individual to take on additional responsibilities and potentially transition into the Summer Office Manager position.]{dir="auto"} ::: ::: {aria-hidden="false"} ::: ::: {aria-hidden="false"} [ **POSITION RESPONSIBILITES** ]{dir="auto"} ::: ::: {aria-hidden="false"} ::: ::: {aria-hidden="false"} [RESERVATIONS & CUSTOMER SERVICE ]{dir="auto"} ::: - [Manage and update the booking calendar. ]{dir="auto"} - [Respond to customer inquiries by phone and email. ]{dir="auto"} - [Assist clients with reservations, trip information, and scheduling. ]{dir="auto"} - [Maintain consistent communication with current and prospective clients. ]{dir="auto"} - [Conduct pre-trip confirmation calls as needed. ]{dir="auto"} - [Verify meeting locations, waivers, licensing, and outstanding payments. ]{dir="auto"} - [Coordinate special requests and trip details with Captains and Deckhands. ]{dir="auto"} [OFFICE & ADMINISTRATIVE SUPPORT ]{dir="auto"} [Manage the office email inbox and mailbox. ]{dir="auto"} [Organize and maintain files and folders for upcoming trips. ]{dir="auto"} [Update booking and c ]{dir="auto"}