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Caseworker

New York State Civil Service

Canandaigua, NYFull-time$45–48K/yrSeen 1w agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$45–48K/yr
Location
Canandaigua, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree, required

Job overview

The New York State Senator Pamela Helming’s district office seeks a Caseworker to assist constituents with issues involving government agencies and connect them with relevant resources. The role includes correspondence, meetings, community events, and responding to constituent inquiries. It is a full-time, in-office position in Canandaigua, with occasional nights and weekends. Candidates should have a bachelor’s degree in a related field and one year of professional experience in a public-facing role.

Skills & qualifications

RequiredNice to have

Skills

Writing, requiredInterpersonal Communication, requiredSensitive Conversations, requiredResearch, requiredVerbal Communication, requiredTask Prioritization, requiredDeadline Management, requiredGovernment Interest, requiredConstituent Assistance, nice to haveCorrespondence Drafting, nice to haveEvent Coordination, nice to have

Qualifications

Bachelor's in Related Field, required1 Year Public-Facing Experience, required1-3 Years Related Experience, nice to have54th District Community Experience, nice to haveLegislative District Office Experience, nice to have

Benefits

Dental Insurance
Medical Insurance
Paid Time Off
Parental Leave
401(k) Match
Tuition Assistance
Vision Insurance

Full job description

NY HELPS No

55-b/c Eligible Yes

Agency Senate, NYS

Title Caseworker

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade NS

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $45000 to $48000 Annually

Employment Type Full-Time

Appointment Type Permanent

Internship No

Jurisdictional Class Unclassified Service

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 35

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Ontario

Street Address 25 North St.

City Canandaigua

State NY

Zip Code 14424

Duties Description The office of New York State Senator Pamela Helming is seeking a Caseworker for their District office. This is a full-time, in office position that will require occasional nights and weekends. Duties will entail;· Assisting constituents with issues related to government agencies (i.e. benefits, licensing, permitting, etc.)· Drafting letters and email correspondences to local, state and federal agencies· Drafting letters and email correspondences to constituents· Participating in meetings with government agencies, constituents, and other stakeholders related to concerns raised by constituents, businesses and community organizations· Attending community events with or on behalf of the Senator· Assisting in the execution of events sponsored by the Senator (Veterans Recognition Ceremony, Senior Resource Fair, Youth Leadership Recognition Ceremony, etc.)· Answering incoming phone calls, address constituent inquiries or direct them to the appropriate staff members as needed· Connecting constituents with relevant local, state, or federal resources· Reviewing incoming letters and emails and engage with constituents, staff and relevant government agencies to address concerns· Assisting district office staff with clerical tasks as needed

Minimum Qualifications To move forward candidates should possess:• Bachelor’s degree in political science, government, public policy, public administration, economics, legal studies, or related field• One year of professional experience in a public facing role, including relevant internship or volunteer experience • Excellent writing skills• Strong interpersonal and communication skills and ability to navigate difficult or sensitive conversations in a professional and courteous manner• Ability to research complex issues and convey findings clearly and concisely both verbally and in writing • Ability to meet tight deadlines and prioritize tasks effectively• Demonstrated interest in state and local governmentPreference will be given to those who additionally have: • 1-3 years of experience in government, advocacy organization, nonprofit or a related field• Experience working in state or local government or community organizations within the 54th Senate District• Experience, including internship or volunteer experience, working in a State Senate, State Assembly, or Congressional District Office.

Additional Comments All applications will be kept confidential. The New York State Senate is an equal opportunity employer that values a diverse and equitable workplace.This recruitment will remain open until filled. Due to the volume of applications, we will not be able to respond to each applicant.The NYS Senate offers a comprehensive and competitive benefits package that includes a health and wellness in the workplace program that you and your family can benefit from:•Dental insurance•Employee assistance program•Flexible spending account•Health insurance•Life insurance•Paid time off•Parental leave•Retirement plan•Sick time•Tuition reimbursement•Vision insurance•Wellness ProgramThe New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace. We do not permit discrimination based on race, age, creed, color, religion, gender/sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest/criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles.

Some positions may require additional credentials or a background check to verify your identity.

Name Hiring Manager

Telephone n/a

Fax n/a

Email Address [email protected]

Address

Street 25 North St

City Canandaigua

State NY

Zip Code 14424

Notes on Applying Interested candidates please email a cover letter,and resume, to [email protected]

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