Claim Benefit Specialist
East Lansing, MI · HybridFull-time$17–31.3/hrPosted 1w agoStill listed 6 days ago
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At a glance
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Job overview
The Claim Benefit Specialist reviews and adjudicates routine Flexible Spending claims according to claim-processing and IRS guidelines. The role also assists members with inquiries and supports the Customer Service team. Candidates must live near Lansing, Michigan, and work in the office Tuesday through Thursday. The schedule is 40 hours per week, with work hours of 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m. Eastern.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Candidates must reside in close proximity to Lansing, MI and be willing to work 3 days in office Tuesday, Wednesday and Thursday. Work Hours 8:00 am to 4:30 pm or 8:30 am to 5pm Eastern Time Zone.
Position Summary Reviews and adjudicates routine Flexible Spending claims in accordance with claim processing guidelines and IRS guidelines. Direct interaction with our members to assist with inquiries.
- You will work in front of a computer for approximately 8 hours processing flexible spending claims via electronic image.
- Determine if submissions are eligible for reimbursement per IRS guidelines.
- Interact with members and providers by phone and email for all inquiries in a professional manner
- Takes immediate action when confronted with a problem or made aware of a situation.
- Maintain quality and productivity standards.
- Assist our Customer Service team.
Required Qualifications
- 1+ year of data entry or claims processing experience
- 1+ year of Microsoft Office Suite Experience.
- Must have experience working multiple screens and applications.
- Effective organizational skills and ability to manage multiple tasks.
- Work effectively in a team environment
- Effective communication skills, both verbal and written.
Preferred Qualifications
- 1+ year of Flexible Spending experience.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
How this job compares
Set against the 77,683 open Customer Service jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$17–31.3/hr
- Michigan median$17–22/hr576 hourly ranges
- US median$17–19/hr34,349 hourly ranges
This range's midpoint, $24.15/hr, is 21% above the Michigan median midpoint ($20/hr) — in the top quarter of Customer Service hourly ranges in Michigan.
- Openings
- Olive Jobs lists 2,533 open Customer Service jobs in Michigan and 77,683 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Michigan
- Dollar Tree380 open
- Family Dollar360 open
- McDonald's216 open
- Experience
- This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (9,850 postings).
- Education
- 1,389 of the 77,683 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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