Solutions Engineer

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.

To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

The solutions engineering team is a two-person team which is going to sit between the GTM Engineering team and the Product engineering teams. They will bring deep product knowledge to bear combined with a deeper understanding of how to integrate our software with the various platforms out GTM teams and their customers use. They will serve as the first line for fielding technical issues surfaced by the GTM team, working on features and requirements to support the customers, and working closely with the product engineering teams to ensure product quality will be high while also enabling our quick turn around on features and support needed by our customers.

Roles and responsibilities:

• 25% - 33% travel budget. As a member of a forward leading customer success team candidates must be willing to travel to customer sights, work with GTM and customer engineering teams to achieve success.
• Integrate, configure, demonstrate, test and troubleshoot Raptor systems across laboratory, customer, and field environments.
• Work closely with an internationally located product development team based in Sweden.
• Take engineering ownership of a customer success story in tandem with the GTM team.
• Integrate, configure, and test UAS platforms, embedded compute, sensors, autopilots, communications links, software, and host systems.
• Integrate, configure, and test UAS platforms, embedded compute, sensors, autopilots, communications links, software, and host systems.
• Support customer evaluations, demonstrations, field trials, integration, and technical enablement.
• Troubleshoot system behavior across hardware, software, communications, and operational workflows; collect and interpret logs, telemetry, imagery, positioning data, and configuration details.
• Diagnose embedded Linux systems, cross-compiled software, toolchains, device drivers, library dependencies, and hardware/software interactions across SoCs and single-board computers.
• Use C, C++, Python, and shell scripting to inspect, configure, test, and diagnose integrated systems; assess serial, TCP/IP, and Wi-Fi communication paths.
• Develop integration and test procedures and document configurations, results, defects, risks, and follow-up actions.
• Turn field observations into reproducible engineering issues or candidate requirements and communicate findings clearly.
• Provide customer-facing technical support and solution design, explaining system behavior and troubleshooting steps in a structured, practical way.

Minimum Qualifications:

• Degree or equivalent practical experience in engineering, computer science, aerospace, robotics, or a related technical field.
• Strong programming skills in C, C++, Python, and shell scripting; experience with cross-compilation and software toolchains.
• Hands-on experience with embedded systems, SoCs or single-board computers, low-level Linux troubleshooting and configuration, and system design spanning hardware and software.
• Experience integrating and testing software, hardware, sensors, and communications in field or customer environments; working knowledge of serial, TCP/IP, and Wi-Fi protocols.
• Experience in customer-facing support and solution design, with strong communication, sound judgment, and the ability to explain technical material in a structured, practical way.
• Strategic and business-aware approach to customer needs and engineering trade-offs.
• U.S. citizenship required.

Preferred Qualifications:

• Experience with video formats and streaming protocols such as MPEG-TS, MP4, and RTSP, or multimedia frameworks such as FFmpeg and GStreamer.
• Experience with GIS, image processing, computer vision, cameras and optics, lens models, calibration, or distortion correction.
• Experience with aerial navigation, filtering, control theory, or 3D spatial mathematics.
• Experience with UAS/UAV systems, including electromechanics, PX4, or ArduPilot; embedded Linux and edge-compute platforms such as NVIDIA Jetson, Qualcomm-based SoCs, or Raspberry Pi.
• Experience with ISR, defense, aerospace, robotics, mission-critical integration, acceptance testing, vendor coordination, or field-test operations.
• UAS piloting certification, military background in drone warfare, and military security clearance are pluses.

Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate’s experience, expertise, and alignment with the role.

• The base pay for this position within the Washington, DC metropolitan area is: $102,000.00 - $136,000.00 - $149,600.00 annually.

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: https://www.Vantor.com/careers Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.

The date of posting can be found on Vantor's Career page at the top of each job posting.

To apply, submit your application via Vantor's Career page.

EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.