Associate Director, Field Medical Capability Development & Training

Associate Director, Field Medical Capability Development & Training

Job Location: Bridgewater, New Jersey, USA

Job Requisition ID: 15813

Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.

The Associate Director, Field Medical Capability Development & Training is a key leader in driving field scientific, clinical and operational excellence. This role is responsible for the strategic design, development, and continuous enhancement of training programs, and capability-building initiatives that enable Medical Science Liaisons (MSLs) to deliver best-in-class strategic scientific engagement, omnichannel communication and compliant field operations.

The position requires close collaboration with the therapeutic area Medical Directors, Scientific Communications teams, and Field Leadership to ensure all materials and learning programs align with Medical Affairs priorities and comply with regulatory and governance standards.

Key Responsibilities

Onboarding and Capability Development

• Onboarding: Design and deliver comprehensive curricula for new hires, covering disease state knowledge, product data and company SOPs

• Continuous learning: Develop/coordinate ongoing training programs for scientific updates, soft skills (e.g. communication, emotional intelligence) and compliance

• Skill Assessment: Implement competency frameworks and conduct ride-alongs or field visits to coach MSLs on their scientific engagement techniques

• Digital/Technology: Leverage digital tools, e-learning platforms and AI-Driven simulators to enhance retention

Operational Excellence and Standards

• Strategic Alignment: Train MSLs to translate global medical affairs priorities into actionable field medical plan and tactics

• Process Optimization: Guide and train field team to standardize key actions (e.g. territory planning, HCP segmentation and engagement models)

• Field Tool Management: Lead development and optimization of field systems, including CRM platforms (i.e. Veeva) and digital engagement tools

• Best Practice Sharing: Create forums to share successes and ensure consistency across different therapeutic areas

Cross-Functional Collaboration

• Internal Cross-functional Liaison: Act as primary advocate for field team when working with Clinical Development, Commercial and Market Access departments

• Launch Readiness: Prepare field teams for product launches, ensuring they have necessary scientific materials and engagement strategies when needed

Performance Measurement and Analytics

• KPI Development: under guidance of Field Medical Excellence Lead and in collaboration with Field Directors, defining both qualitative (e.g. number of interactions, congress attendance) and qualitative (e.g. quality of insights, knowledge shifts in KOLs) metrics

• Impact reporting: Develop dashboards and trackers to communicate the value and impact of field medical activities to senior leadership

• Data-Driven Insights: Ensure field teams capture high quality medical insights that can be synthesized to inform brand and clinical strategies

Qualifications

• Advanced scientific degree required (PharmD, MD, PhD, NP, or PA preferred)

• Minimum of 6 years of work experience in Pharma/Biotech industry, with 3 years minimum in a capability/training role for cross-functional field force

• Demonstrated experience coaching or developing field medical teams, such as onboarding, capability building, or scientific training

• Strong understanding of field medical operations, including insights gathering, KOL engagement, and compliant scientific exchange

• Strong scientific and business acumen with ability to translate complex science into clear, credible, field-ready content

• Experience implementing adult learning principles to effectively educate adults with different backgrounds and learning styles

• Experience using data analytics to measure qualitative and quantitative impact of medical activities

• Proven ability to design and deliver training programs for field medical teams (scientific, communication, soft skills, systems)

• Experience with competency frameworks, capability assessments, and continuous development plans

• Strong facilitation skills and comfort leading workshops, simulations, and coaching sessions

• Exceptional written and verbal communication skills; proven success in cross-functional collaboration

The range of starting base pay for this role is 194k-267K. Actual starting pay will be based on a wide range of factors including, but not limited to, relevant skills, experience, qualifications, education and location. In addition to base pay, this position is eligible for participation in either (i) our annual bonus program or (ii) a sales incentive plan.

Benefits package includes a comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, employee referral bonuses and employee discounts.

We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.