Regional Retail Business Development Officer

Description

Who are we?

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You're a motivated, relationship-driven professional who enjoys connecting with people, identifying opportunities, and helping businesses and individuals achieve their financial goals. At C&N, we're seeking a Regional Retail Business Development Officer to help grow our retail and small business relationships throughout the region.

In this role, you'll build new business opportunities, strengthen existing client relationships, and connect customers with financial solutions that meet their needs. You'll collaborate with branch teams and business partners, develop valuable community connections, and play an important role in expanding C&N's presence in the markets we serve. If you're passionate about business development, enjoy building lasting relationships, and want to make a meaningful impact in your community, this could be a great opportunity for you.

You will be responsible for:

• Business Development: Proactively identify and pursue new retail and small business opportunities to grow C&N's client relationships and regional presence.

• Relationship Management: Build, maintain, and deepen relationships with existing and prospective clients while managing a portfolio of business relationships.

• Financial Solutions: Understand client needs and recommend appropriate banking products and services, including deposit accounts and lending solutions.

• Networking & Community Engagement: Develop relationships with local businesses, community organizations, and referral partners to generate new opportunities.

• Collaboration & Referrals: Partner with branch teams and other C&N business lines to connect clients with additional financial services and support regional business development efforts.

• Sales Planning & Performance: Develop prospecting strategies, manage business development activities, and work toward individual and regional growth goals.

• Team Support: Share product knowledge, relationship-building strategies, and business development practices with branch teammates.

• Requirements:

Education & Experience – You will need a Bachelor's Degree AND 4-6 years of previous related sales and management experience in a banking environment or related sales field OR an equivalent combination of education and experience.

Skills – You should possess well-developed abilities and a proven track record in the following areas:

• Strong sales, prospecting, and relationship-building skills.

• Excellent communication and active listening abilities.

• Critical thinking and problem-solving skills.

• Ability to identify client needs and recommend appropriate financial solutions.

• Strong attention to detail and organizational skills.

• Proficiency in Microsoft Office products.

• Ability to collaborate with colleagues and business partners to achieve shared goals.

• Willingness and ability to travel throughout the region for client meetings, business development activities, and community engagements.

Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Drives Vision & Purpose: Inspires optimism for the future, rallies support for organizational goals, and communicates a relatable and motivating vision.

• Drives Engagement: Aligns work with motivators, empowers individuals, values contributions, invites input, and connects goals to organizational success.

• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.

• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.

• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.

• Builds Effective Teams: Creates diverse, cohesive teams with shared goals, fosters belonging, celebrates successes, and promotes collaboration.

Why C&N?

At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

• Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.

• Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.

• Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.

• Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

Comprehensive Benefits for Your Success:

At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.

• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).

• Health & Wellness:

• Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.

• Employer-paid life and disability insurance.

• Additional voluntary coverages to meet your unique needs.

• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.