Financial Aid Officer, Texas McCombs

Administer special scholarship programs, working with admission team, financial aid team manager and scholarship committee. Determine specific scholarship awards for incoming and continuing full time MBA students. Manage data entry of endowment accounts, making scholarship awards, submitting awards for approval to Dean's Office and maintaining account balances to match funds allocated from Dean's Office.Counsel, advise, and assist graduate students from 11 MBA and one-year masters programs, regarding their financial aid options, responsibilities, and processes. Effectively communicate with students regarding financial aid eligibility, need analysis and delivery system of financial aid funds. Daily communications via phone, email and in-person meetings with students. Outreach and presentations to current and prospective students about the student financial aid process and options. Prepare and review all paperwork for the students, including assistance with FAFSA applications, advising international students of financial aid options/restrictions, notifying students of revisions to their financial aid award due to scholarships, change in residency or taking reduced hours. Prepare and review forms and reports as required by individual programs for metrics, rankings etc. Work with billing and receivables on student account collections as needed. Support ongoing development and implementation of new technology resources to improve efficiency and service to students. Track efficient processing of financial aid across programs. Collect information and generate reports as required by program administrators to better manage student experience and accuracy of payment/billing process. Partner with Office of Scholarships and Financial Aid (OSFA) through escalation of student inquiries and/or issues that require triaging and specialized review and resolution to OSFA.