Branch Relationship Banker (Personal Banker)- Lancaster, CA

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.

We are seeking a full-time Branch Relationship Banker (Personal Banker) to join California Bank & Trust in Lancaster . The Branch Relationship Banker plays a key role in delivering comprehensive financial services and cultivating long-term client relationships to support branch success.

Essential Functions:

• Delivers comprehensive banking services to new and existing clients, maintaining a primary focus on proactive sales and exceptional service.

• Manages new account openings, consumer loan origination, and client service requests with efficiency and accuracy.

• Resolves complex client inquiries and concerns promptly through direct personal action or strategic internal referrals.

• Recommends appropriate banking products and services, including commercial lending solutions, to expand client relationships.

• Executes cash transactions, opens or updates accounts, and originates and closes consumer or small business loans.

• Cultivates and maintains robust client relationships by delivering personalized service tailored to individual financial needs.

• You may be reassigned to an alternate location depending on business needs within a reasonable distance (30 miles of branch location) and given proper notice.

• Other duties as assigned.

Qualifications:

• High School diploma or equivalent and 1+ years experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.

• Previous experience in a financial sales representative oriented role preferred.

• Working knowledge of mathematical calculations and standard banking products, services and transactions.

• Solid knowledge of all retail products and services.

• Basic knowledge of consumer lending applications.

• Proven customer service, interpersonal and communication skills, both verbal and written.

• Effective selling, cross-selling and referral skills.

• Solid mathematical, problem-solving and negotiation skills.

• Solid interpersonal & relationship building skills.

• Strong attention to detail and time management.

• Proficient in basic computer skills.

Schedule: Monday – Friday, 8:30am-5:30pm

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $23.88 - $26 hourly depending on job-related factors such as level of experience.

Req ID: 072088

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.

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