Behavioral Health Office Representative
Dade City, FLFull-timeSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Behavioral Health Office Representative provides administrative and patient support in a high-volume provider office, including revenue cycle operations and customer service. The role registers and checks in patients, schedules appointments, handles inquiries and billing questions, collects payments, and ensures encounter documentation is complete. It also coordinates provider schedules and accepts transfers from other facilities according to established guidelines. Travel may be required.
Skills & qualifications
Skills
Qualifications
Full job description
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Responsible for providing comprehensive administrative and patient support services in a high volume providers office to include revenue cycle operations to ensure high-quality customer service. Registers and checks in patients, obtains and updates patient information, schedules patient appointments, assists with patient inquiries, may arrange for additional services, collects and posts payments, assists with patient billing questions, ensures completion of all encounter documentation prior to check out. Accepts transfers from other facilities according to established guidelines. Schedules patient with appropriate provider, answers phones and respond within timeframes defined by departmental guidelines. Obtains complete and accurate patient registration information according department standards. Reviews and confirms all registration information is accurate at each appointment and makes any required updates. Consistently reviews cancellation, displaced patients, and appointment request worklist throughout the day. Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers schedules are at capacity. Performs other duties as assigned. Travel may be required.
Minimum Qualifications:
Other information:
BLS required
Education:
Essential:
- HS Graduate or Equivalent GED
Education equivalent experience:
Essential:
- Required - High School or Equivalent
Experience:
Essential:
- Related Field
Nonessential:
- Behavioral Health
Facility:
Behavioral Health Discovery Center
Status: Full Time, Exempt: No
Shift Hours: varies
Shift: Shift 4 - 11am-730pm
Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies
Weekend Work: None
On Call: No
How often will this team member be working remotely? Never
Equal Opportunity Employer Veterans/Disabled
Position Behavioral Health Office Representative
Location Dade City:Behavioral Hlth Discovery | Clinical | Full Time
Req ID 181396
How this job compares
Set against the 1,244 open Patient Services jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- US median$61–70K/yr123 salary ranges
- Florida median$17–24/hr29 hourly ranges
- Openings
- Olive Jobs lists 83 open Patient Services jobs in Florida and 1,244 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- University of Miami20 open
- AdventHealth11 open
- Aspen Dental7 open
- Experience
- Patient Services postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (716 postings).
- Education
- This posting asks for a high school diploma; 764 of the 1,244 open Patient Services jobs (61%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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