Senior Business Analyst/Product Owner (Medicare)

Job Description

Day to Day: We are looking for a Senior Business Analyst / Product Owner to support complex, cross-functional initiatives within a large healthcare organization that is transitioning toward a product-based operating model. This person will initially sit in a Senior Business Analyst capacity but should bring a strong Product Owner mindset. The ideal candidate will go beyond traditional requirements gathering and be comfortable owning work across the delivery lifecycle, partnering across multiple applications and teams, prioritizing requirements, developing user stories, and translating between business and technical stakeholders. This is a replacement for an individual who retired and is not tied to one specific application or functional area. The consultant will operate at a broader project level and may coordinate across multiple BAs, Product Owners, business stakeholders, and technology teams.

Ideal Candidate:

The strongest candidate will be someone who has operated in a hybrid Senior BA/Product Owner capacity and is comfortable moving beyond traditional requirements gathering. They should understand the broader business problem, work effectively across interconnected teams and applications, and translate business needs into actionable work. Because the organization is evolving toward a product operating model, someone who already thinks and operates like a Product Owner while remaining hands-on as a BA will stand out. Healthcare and Medicare knowledge are valuable, but the team is open to a strong BA/PO from another complex environment if they demonstrate exceptional learning agility.

Experience:

• Targeting approximately 5+ years of relevant experience, but there is flexibility.
• Do not automatically disqualify candidates with more than 8 years of experience.
• Quality and complexity of experience, senior-level judgment, communication, and learning agility are more important than an arbitrary number of years.

Skills and Requirements

• Senior-level experience as a Business Analyst, Product Owner, or hybrid BA/PO
• Healthcare insurance / payer experience
• Strong experience gathering, analyzing, documenting, and refining business and functional requirements
• • Hands-on experience creating user stories and acceptance criteria
• Jira experience
• Ability to support initiatives across the full delivery lifecycle, from initial discovery and requirements through implementation and validation
• Experience supporting complex, cross-functional projects involving multiple applications or technology teams
• Strong stakeholder management skills with the ability to bridge conversations between business and technical teams
• Experience with prioritization, backlog refinement, requirements management, and dependency identification
• Strong communication, critical-thinking, and problem-solving skills
• Ability to independently navigate ambiguity and quickly learn new business domains, systems, and processes
• Product-oriented mindset with the ability to think beyond individual requirements and understand broader business outcomes
• Medicare experience, although this should not be considered a hard requirement
• Experience working directly as a Product Owner
• UAT planning, test scenario development, validation, and business-readiness experience
• Experience using AI/GenAI tools to improve BA or Product Owner workflows, including:
• Requirements documentation
• User-story development
• UAT/test scenario creation
• Research and analysis
• Documentation and summarization
• Workflow/process improvement

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].