Student Navigator (CSTEP) (Grant-Funded)

Location: Syracuse, NY Category: Staff (CSEA, PA, MC, Foundation) Job Type: Full Time - 12 Months Professional Administrator Posted On: Fri Oct 9 2026 Job Description:

The Student Navigator will help facilitate the success of students enrolled in the Collegiate Science and Technology Entry Program (CSTEP) at Onondaga Community College. Working in partnership with faculty, academic support services and student support services staff at Onondaga, the Student Navigator will assist students with acclimating to the college environment, accessing the campus and community resources available to them, and tracking their progress to support the student's persistence and completion.

MAJOR RESPONSIBILITIES

• Serve as a case manager and on-campus mentor to students as they enter and progress through their programs of study.

• Collaborate with internal staff, faculty advisors, academic support, and student support services offices to encourage student persistence and degree completion.

• Connect and collaborate with each student's faculty advisor and/or maintain a co-advisor relationship with each assigned student.

• Track student progress via the Retention Alert system and alert team members regarding a student's failure to progress.

• Refer students to counseling when needed.

• Provide students with accurate information regarding college policies, procedures, and resources.

• Assist students in resolving problems and in developing skills to become self-advocates as they progress through their first year and begin to transition to their second year

• Develop individual academic success plans for incoming students.

• Create and facilitate intentional and purposeful touch points for students.

• Participate in and facilitate workshops on various professional development skills and college success topics.

• Participate in internal meetings with other members of the team.

• Submit quarterly updates regarding student progress.

Job Requirements:

MINIMUM QUALIFICATIONS

• Bachelor's degree from a regionally accredited college, university or foreign equivalency in a field appropriate to the area of assignment.

• Two years of administrative/coordinative experience.

• Master's degree may substitute for a year of experience.

PREFERRED QUALIFICATIONS

• Bilingual in English and Spanish. English and other languages will be considered.

KNOWLEDGE, SKILLS AND ABILITIES

• Experience working with and demonstrated sensitivity to and respect for, culturally diverse and/or underserved populations.

• Possess excellent computer skills.

• Possess strong interpersonal communication skills.

• Ability to perform multiple tasks efficiently and effectively and results oriented.

Additional Information:

• Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience.

• Onondaga Community College offers a generous and competitive benefits package including:

• New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).

• Excellent health, dental, and vision insurance plans (qualifying domestic partner included).

• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.