Product Manager - Maritime Freight Integrations

About PayCargo: Millions of shipments with goods and materials move around the world daily, by land, sea, or air. PayCargo is the world's leading online payment solution that is revolutionizing the shipping and cargo world. With a fast and efficient way to reduce costs associated with payment processing, we help improve the speed and profitability of our customers' businesses. PayCargo's platform connects payers and vendors across air, ocean, rail, and land transportation, helping logistics teams process invoices, make secure payments, and reconcile charges so cargo can move sooner. About the Role: The Product Manager - Maritime Freight Integrations is responsible for owning the backlog for the PayCargo Labs integration with ocean, rail and motor carriers, as well as marine terminal operators (MTOs), intermodal equipment providers (IEPs) and inland Container Freight Stationsk depots and Beneficial Cargo Owners (BCOs). The role works directly with such stakeholders to understand how they exchange data, where a payment or cargo hold / release update breaks down, and what each partner needs to do next, and uses that knowledge to decide what the team builds and to verify that it works in terminal operations. This is an individual contributor role. Within the agreed roadmap, the Product Manager - Maritime Freight Integrations makes day-to-day product scope and priority decisions. Engineering owns technical design and estimates, and proposed roadmap changes are brought to the VP of Product Delivery. The Product Manager - Maritime Freight Integrations partners closely with Commercial, Engineering, QA, UX, Support, Operations, and external stakeholders to deliver integrations that work across terminal operations. Supervisory Responsibilities The Product Manager - Marine Freight Integrations has no direct reports. The role leads indirectly by mentoring associate product owners on requirements and stakeholder communication. Duties / Responsibilities: Workflow Discovery

• Walk through real shipments with carrier and terminal users
• Establish product understanding of the container lifecycle and termininal operating status events and their impact on the flow of freight and funds
• Map the steps from invoice to payment confirmation and cargo release, including holds, conflicting status updates, and manual exceptions
• Understand how each partner handles payments, invoicing, and cash application, and where those processes break down

EDI & Integration Analysis

• Review electronic data interchange (EDI) samples and partner implementation guides with Engineering
• Identify who sends each message, what event triggers it, and which identifiers tie it to the shipment
• Define what the receiving system should do when a message is late, duplicated, or rejected
• Evaluate API-based integration options alongside EDI, including payloads, authentication, and error handling

Requirements & Testing

• Translate workflows into user stories, field mappings, and testable acceptance criteria
• Agree on expected results with partners, then work with Engineering and QA to test the exchange end to end
• Include access controls, security, and compliance requirements in the scope
• Work with QA on regression coverage for the product area

Backlog & Delivery

• Order the backlog by customer impact, operational risk, and roadmap goals
• Lead refinement, agree on a sprint goal with the team, and resolve open questions
• Make trade-offs explicit when priorities change
• Work with Engineering and Support on incidents affecting the product area

Rollout & Cross-Functional Partnership

• Coordinate rollout with Commercial, UX, QA, Support andOperations.
• Partner with project delivery management and implementation leads to manage timelines and go-to-market strategy
• Prepare partner release notes, demos, and user guidance
• Mentor associate product owners on requirements and stakeholder communication
• Bring proposed roadmap changes to the VP of Product Delivery

Required Skills / Abilities:

• Hands-on experience with ocean carrier or marine terminal workflows, as well as inland international rail and the digital exchanges between them
• Ability to walk through a carrier-to-terminal transaction you worked on and explain how each party used the data
• Practical fluency in EDI, including interpreting a partner message specification and a sample exchange
• Ability to explain the business meaning of EDI data and help diagnose a mismatch with an engineer or terminal user
• Experience owning an agile backlog and writing requirements and acceptance criteria
• Working knowledge of APIs and integration data flows
• Ability to use data to set priorities and explain a product decision to both technical teams and operations staff
• Excellent communicator who is comfortable working with internal and external stakeholders

Preferred Skills / Abilities:

• Strong understanding of terminal and marine carrier operations and the broader ocean ecosystem
• Experience using, configuring, or implementing a terminal operating system such as Navis or Tideworks, as well as external systems and stakeholder integrations
• Experience testing integrations between a terminal system and a trading partner
• Experience analyzing container terminal or intermodal operations, including planning, scheduling, optimization or resource allocation
• Experience using operational data to improve a workflow or training users through a rollout
• Experience with logistics payments, invoicing, remittance, or reconciliation on a two-sided platform
• SQL or product analytics experience
• Experience collaborating with distributed delivery teams

You Will Likely Succeed If You:

• Have a winning attitude
• Are naturally curious with an always-learning mentality
• Love to solve difficult problems
• Are assertive, confident, but also humble
• Speak with clarity and listen with intention
• Are disciplined with your processes, documentation, and follow-up
• Can own a problem end to end without constant direction
• Take ownership of both the customer outcome and the business result
• Are a team player, willing to work together to get the job done

Experience and Education:

• Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, or a related field, or equivalent practical experience
• 2 to 5 years of product ownership, product management, or business analysis experience on a software team
• Hands-on experience with ocean carrier or marine terminal workflows
• Logistics payments, invoicing, or reconciliation experience is a plus

What Success Looks Like:

• Each initiative starts with an agreed measure that reflects the customer's problem, such as the share of payment confirmations a terminal can match without manual intervention
• Adoption, exceptions, and user feedback are reviewed with partners after launch
• Lessons learned drive the prioritization of fixes, reliability work, and the next improvement
• Access controls, security, and compliance requirements are built into scope from the start
• Regression coverage and incident response are in place for the product area

What We Offer: Our compensation package includes a competitive salary and bonus plan. We care about your wellbeing and personal life. We offer vacation, sick, personal time off policies, a generous 401K match, and strong healthcare benefits. Your success at PayCargo is determined by the impact that you are making, and how well you collaborate with the various teams that you interact with. Everyone at PayCargo is empowered to take ownership to learn, self-improve, and master their skills in an environment focused on efficiency, collaboration, and purpose. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.