Players Club Supervisor Marketing Gaming Durant Casino

Choctaw Nation of Oklahoma

Durant, OKFull-time$20/hrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation

$20/hr

Location

Durant, OK

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The Players Club Supervisor supports Players Club representatives, schedules associates according to business demand, and sets performance and customer-service standards for internal and external guests. Reporting to the Marketing Manager, the supervisor provides team direction, training, and performance management; addresses concerns; maintains procedural knowledge and department records; monitors supplies; and helps implement events and promotions.

Skills & qualifications

RequiredNice to have

Skills

Computer ApplicationsCustomer ServiceDecision-MakingWritten Communication

Qualifications

1 Year Marketing/Advertising Experience

Full job description

Start Rate: $20.00/hour | Full-Time | Shift TBD

Job Purpose or Objective(s): Supports the Players Club representatives, schedules associates based on business demand, provides assistance, and sets the standard for performance andcustomer service to all internal and external guests. You will report to the Marketing Manager.

Primary Tasks:

You will provide direction and feedback to representatives.
Respond to guest, employee, and management concerns and resolve issues within company policies.
You will oversee the work of your team to ensure standards are met, train team members, and conduct performance management with staff.
Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicate accurate information to guests and other team members/departments.
You will complete required reports.
Maintain records to document/verify department activities.
You will monitor inventory control of general office/rewards club supplies.
Help implement events and promotions.
You will attend training and workshops to develop marketing skills.
Perform other duties as assigned.

Requirements:

General computer application proficiency
Knowledge of principles and processes for providing customer and personal services
Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences perceive the impact and possible effects of decisions.
Ability to writes in a clear and organized manner for the intended audience.
One (1) year prior experience in Marketing/Advertising

Job Identification: 32053

Job Category: Marketing

Posting Date: 10/06/2026, 5:20 PM

Job Schedule: Full time

On-Site/Remote: On-Site

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