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Scheduler - Outpatient Cardiology, PRN

Piedmont Healthcare

Remote · USPer DiemPosted 1 day agoStill listed today

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Per Diem
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Scheduler supports patient access at Piedmont Heart Institute Physicians by greeting customers, answering the practice’s main telephone line, triaging calls, and scheduling clinic appointments and ancillary procedures. The role may include scheduling at check-out or in the Call Center and providing coverage for other Front Office positions as requested. It emphasizes outstanding customer service.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSchedulingTelephonePhysician Practice ExperienceNextGen

Qualifications

High School Diploma or GED1 Year Customer Service, Scheduler, or Related Experience

Full job description

Overview Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service. Responsibilities Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service. Qualifications

Education

  • H.S. Diploma or General Education Degree (GED) Required

Work Experience

  • 1 year of experience as a customer service representative, scheduler, or closely related position is , preferably in the healthcare industry Required

  • Telephone, scheduling and physician practice experience Preferred

  • NextGen experience Preferred

Licenses and Certifications

  • None Required

Business Unit : Company Name Piedmont Heart Institute Physicians

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