Supervisory Compliance Officer

Summary

This position is located in the Office of Compliance (EXC), Division of Regulatory Enforcement (CRE). The Division assesses consumer products for compliance with mandatory safety standards and takes enforcement action to prevent noncompliant products from entering or remaining in U.S. commerce. It collaborates with manufacturers, importers, consumer advocates, and government agencies and provides guidance on federal product safety requirements.

Duties

As a supervisor in CRE, you will be responsible for managing and leading a team of employees who examine and assess product compliance with various standards and take enforcement action when products do not meet those standards. Your responsibilities include: Establishing priorities and assigning work to your team members; Supervising employees in completing high quality work in a timely manner that is consistent with established processes; Ensuring strategies are well-developed and implemented effectively, and significant matters requiring management review are elevated; Developing procedures and policies to promote efficiency; Supervising negotiations with companies and the development of corrective action plans, directly participating in more difficult cases; Developing and overseeing regulatory compliance programs to assess product and industry compliance with existing or new/modified requirements; Working collaboratively with staff in other CPSC offices to promote the agency's mission; Developing and implementing strategies to address industry-wide product safety problems; Supervising dissemination of technical and legal guidance; Collaborating with other management officials to allocate resources needed to support the Division's activities. Requirements

Must be a U.S. Citizen. This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn. If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see http://www.sss.gov for more information. Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service. The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee's identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities. You will be required to serve a 1-year supervisory probationary period. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (depending on your status) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the CPSC; whether your continued employment would advance organizational goals of the CPSC or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Qualifying specialized experience must demonstrate the following: 1) designing, developing, analyzing, managing and/or implementing a regulatory or international trade compliance program; 2) advising and updating management officials on the status of regulatory or international trade compliance issues; and 3) leading complex cases or projects. Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet the qualifications for this position by the closing date of this announcement.

Education

This position does not have a mandatory education requirement. There is no substitution for specialized experience at this grade level. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. If you meet the minimum qualifications, you will be rated on the extent and quality of experience relevant to the duties of the position by a Subject Matter Expert (SME). You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Based on agency resources, a subset of those submitting complete application packages and completing the online assessment will move on to the next phase of the process. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13087289 RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. CTAP/ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating (Rating of at least 90 out of 100). Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band. Benefits

CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan). CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs. Other Information

CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information). Payment of relocation expenses is not authorized. All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work. Additional selections may be made through this vacancy announcement. As a condition of employment, the selectee must reside in the local commuting area of the duty station listed in this announcement. Proof of residence may be required. Must meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time, otherwise the employment offer may be withdrawn. CPSC headquarters employees (Bethesda, MD) will be relocating to 441 G Street NW, Washington, DC. This position will transition to the new location upon completion of the move. The transition is expected to be completed by the end of 2026. Applicants should be aware that acceptance of this position includes the requirement to report to the new location once the relocation is finalized.