Instructional Programs Coordinator

Instructional Staffing Administration and RetentionCoordinate recruitment, onboarding, and appointment processes for Learning Facilitators (LFs) and instructional support staffMaintain documentation, timelines, and records related to instructional staffingSupport evaluation and retention processes, including tracking assignments, performance milestones, and training completionServe as a primary administrative point of contact for LFs regarding policies, expectations, and procedural questionsTraining and Onboarding CoordinationCoordinate and deliver instructional training and onboarding for faculty, facilitators, and staffDevelop, maintain, and update training materials, documentation, and learning resourcesTrack training participation, completion, and compliance across programsSchedule, facilitate, and present orientations and instructional sessions, including follow-up communications and action itemsCourse Operations and Instructional SupportSupport course setup and readiness activities, including:Canvas course shells for each active course sectionInstructor and TA access provisioningDiscussion boards, LTI tool configurationDownstream course readiness tasks (badge assignments, peer review scaffolding, module sequencing)Coordinate troubleshooting of instructional technology issues in collaboration with internal partnersAssist faculty and instructional staff with procedural and scheduling questions related to course deliveryMaintain a documented, up-to-date listing of all active courses, sections, and upcoming course additions across CDSO programsInstructional Data and Reporting SupportAssist with the collection, organization, and reporting of instructional data (e.g., surveys, engagement metrics)Support preparation of recurring reports using Canvas analytics, Salesforce, or related systemsMaintain data documentation and tracking processes to support continuous improvement initiativesProcess Documentation and Continuous ImprovementDevelop and maintain scalable documentation for instructional workflows and training processesSupport process improvement initiatives by identifying gaps, inefficiencies, or risksAssist the Assistant Director of Learning and Curriculum with project tracking and cross-functional coordinationActively engage with emerging best practices in instructional operations, online learning, and higher education administration to bring new ideas to the teamOther DutiesPerform other related duties as assigned in support of CDSO instructional operations.