Hybrid Sales Representative - Inbound and Outbound

Hybrid Sales Representative - Inbound and Outbound Location: Remote (Work From Home) Compensation: Base Pay + Uncapped Commission Potential ## ## About Summit Growth Group Summit Growth Group is a revenue acceleration company focused on helping businesses grow through world-class sales execution. We partner with companies to turn customer demand and new opportunities into measurable revenue through customer acquisition, revenue optimization, retention, and sales channel management. Our team doesn't just develop sales strategieswe execute them. We work directly alongside our clients to support the sales process from initial customer engagement through conversion and retention. Our culture is performance-driven, results-oriented, and built for individuals who want to take control of their income and career growth. ## ## Position Overview Summit Growth Group is seeking motivated Hybrid Sales Representatives to join our growing remote sales team. This role combines inbound and outbound sales, giving representatives the opportunity to engage both interested customers and new prospective customers within a fast-paced, work-from-home call center environment. You will handle inbound sales inquiries from customers who have expressed interest in our clients' products and services while also conducting outbound calls to prospective customers through targeted calling campaigns. Your goal is simple: connect with customers, understand their needs, recommend the right solutions, and close the sale. This position is ideal for competitive, goal-oriented professionals who are comfortable spending much of their workday on the phone and are motivated by performance, professional growth, and uncapped earning potential. ## ## Key Responsibilities ### Inbound Sales - Handle inbound calls and sales inquiries from prospective customers - Build rapport and establish trust quickly - Conduct discovery conversations to understand customer needs - Recommend products and services that best fit customer requirements - Educate customers on available products, services, promotions, and solutions - Address questions and overcome objections - Identify upsell and cross-sell opportunities when appropriate - Confidently guide customers through the sales process and close sales - Deliver a professional and positive customer experience on every interaction ### ### Outbound Sales - Make high-volume outbound calls to prospective customers using automated dialing systems - Engage new prospects and create sales opportunities - Build rapport and establish credibility quickly over the phone - Conduct effective discovery conversations to identify customer needs - Present products and services in a clear, compelling, and professional manner - Handle objections and rejection professionally - Follow up with prospective customers when appropriate - qualified prospects into customers - Maximize revenue opportunities while maintaining a customer-focused approach ### ### Sales Performance and Customer Management - Meet or exceed established sales, conversion, productivity, call-volume, and revenue goals - Accurately document customer interactions, sales activities, and outcomes within CRM systems - Maintain current knowledge of client products, services, offers, promotions, and sales strategies - Follow established sales processes, compliance requirements, quality standards, and client guidelines - Participate in coaching sessions, training programs, team meetings, and ongoing professional development - Apply coaching and performance feedback to continuously improve results - Maintain professionalism and accountability in a remote call center environment ## ## Qualifications - High school diploma or equivalent required - No prior sales experience requiredwe hir for attitude, coachability, and drive - Strong verbal communication and active listening skills - Comfortable speaking with customers and prospects over the phone throughout the workday - Ability to build rapport quickly and communicate confidently - Strong problem-solving and objection-handling abilities - Ability to handle rejection professionally and remain motivated - Competitive, resilient, self-motivated, and results-oriented - Strong relationship-building skills - Basic computer proficiency - Ability to navigate multiple systems and applications simultaneously - Ability to learn new products, services, systems, and sales processes quickly - Ability to work independently while remaining engaged with a virtual team - Bilingual skills are a plus ## ## Work From Home Requirements Because this is a customer-facing remote call center position, team members must maintain a professional and reliable work-from-home environment. - Dedicated workspace free from distractions - Reliable high-speed internet connection with a minimum speed of 50 Mbps - Ability to work assigned shifts consistently and maintain reliable attendance - Professional environment suitable for customer calls, virtual meetings, coaching, and training - Ability to remain actively engaged and available throughout scheduled working hours - Webcam and necessary equipment for professional virtual meetings and training will be provided as applicable ## ## What We Offer - 100% remote work environment - Base pay plus uncapped commission potential - Healthcare benefits - Paid training and ongoing sales coaching - Career advancement opportunities - Leadership development opportunities - Performance-based recognition and incentives - Opportunities to develop both inbound and outbound sales experience - Supportive, high-performance team culture - Opportunity to work alongside proven sales leaders with a track record of delivering world-class results ## ## Who Succeeds Here? Our most successful sales professionals are competitive, coachable, accountable, resilient, and driven by results. You don't need years of sales experience to succeed at Summit Growth Group. You need the willingness to learn, the confidence to have conversations, the discipline to follow a proven sales process, and the determination to improve every day. If you enjoy helping customers, overcoming challenges, achieving goals, and having the opportunity to increase your earnings based on your performance, Summit Growth Group provides the platform to build a rewarding sales career.