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Communications and Training Analyst - Management Analyst 3

State of Minnesota

St. Paul, MN · HybridFull-time$28.75–42.16/hrPosted 1 day agoSeen in employer's feed today

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At a glance

Compensation
$28.75–42.16/hr
Location
St. Paul, MNHybrid
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Minnesota Management & Budget seeks a Communications and Training Analyst to support statewide budget-system users, strengthen communications, and improve tools and processes used by agencies. The role combines technical support, training development, web content maintenance, documentation, reporting, and data analysis. It also supports legislative review and special projects. Telework is available with approval, with the amount depending on the employee’s residence.

Skills & qualifications

RequiredNice to have

Skills

Information Systems SupportInformation Systems ConceptsSystems TroubleshootingSystems AnalysisMicrosoft AccessMicrosoft ExcelPresentation ToolsHelp Documentation SoftwareReport DesignData AnalysisProject ManagementProject Team LeadershipTraining DevelopmentTechnical WritingCommunicationIndependent WorkJudgmentProactive Problem SolvingInclusive CollaborationFinancial Systems SupportSharePoint AdministrationTraining DeliveryWebsite Content ManagementWeb Content AccessibilityMinnesota Budgeting Systems

Qualifications

Two Years Technical Support ExperienceBachelor's in Public Administration, Business Administration, MIS, IT, Computer Science, UX, or Data ScienceCriminal History CheckReference CheckSocial Security and Address VerificationEducation VerificationConflict of Interest Review

Full job description

Working Title: Communications and Training Analyst

Job Class: Management Analyst 3

Agency: Minnesota Management & Budget

  • Job ID : 97905

  • Location : St. Paul

  • Telework Eligible : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 10/22/2026

  • Closing Date : 10/28/2026

  • Hiring Agency/Seniority Unit : Minnesota Management & Budget

  • Division/Unit : Budget Services / Budget Operations

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : Minnesota Association of Professional Employees

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Minnesota Management and Budget (MMB) is seeking a Communications and Training Analyst to help keep budget systems running smoothly by supporting users, strengthening communication, and improving tools and processes that agencies rely on to develop and share budget information. This role blends technical problem-solving, clear communication, collaboration with partners across state government, and a focus on making information accessible and easy to use. The work supports informed decision-making and contributes to the overall accuracy, transparency, and effectiveness of the state’s budget process.

Job duties for this position include:

  • Providing technical support to users of statewide budget systems and coordinating issue resolution

  • Leading the development and delivery of training programs and materials for system users

  • Maintaining and improving Budget Division web content and supporting system-related communications

  • Creating and updating public-facing and internal system documentation, as well as designing reports and performing data analysis

  • Supporting the review of proposed and pre-enrolled legislation through tracking, communication, and database maintenance

  • Leading or contributing to special projects, process improvements, and ad-hoc reporting efforts

Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) options for this position are dependent on where the employee lives. With approval, employees that live within 50 miles from the primary work location may telework up to 50%. Employees that live 50 miles or more from the primary location and live in Minnesota may telework more than 50% with approval.

Minimum Qualifications

To facilitate proper years of service crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Candidates must clearly demonstrate all the following qualifications on their resume. Resume tips are available here (https://mn.gov/mmb/careers/applicant-help/resume-tips/) .

  • Two years of experience providing daily technical support to users of information systems, including troubleshooting issues, documenting solutions, and resolving system defects or enhancement needs

Experience must include:

  • Knowledge of information system processing concepts and functionality sufficient to analyze system requirements, support troubleshooting, and identify and process enhancements

  • Ability to use technical tools and software (such as Microsoft Access, Excel, presentation tools, and help/documentation software) sufficient to design reports and analyze data

  • Ability to manage projects sufficient to plan and coordinate work, lead project teams, and ensure timely completion of system updates, training materials, and special assignments

  • Writing and communication skills sufficient to draft and maintain user manuals, quick reference guides, technical instructions, and explain technical information in user-friendly ways

  • Ability to work independently and exercise sound judgement sufficient to manage daily responsibilities, identify issues proactively, and propose solutions with limited supervision

  • Demonstrated respect for diversity and a deep commitment to fostering an inclusive and collaborative work environment.

A bachelor’s degree in public administration, business administration, management information systems (MIS), information technology, computer science, user experience (UX), or data science may substitute for one (1) year of experience.

Preferred Qualifications

MMB values diverse perspectives and encourages all qualified candidates to apply, even if they do not meet 100% of the preferred qualifications. Your unique skills and background might be just what we need!

  • Experience providing daily technical support for financial or budget information systems

  • Experience supporting or administering SharePoint or similar document-management platforms, including permissions management and user support

  • Experience developing and delivering training programs for system users, including creating instructional materials and adapting content to meet varied learning styles

  • Experience creating and maintaining website content, including publishing documents, updating pages, ensuring accuracy, and conducting regular audits for usability and quality

  • Experience with web content accessibility guidelines (WCAG)

  • Experience with State of Minnesota budgeting systems

Additional Requirements

It is the policy of Minnesota Management and Budget that a successful candidate must pass all required checks prior to employment which may consist of the below checks:

  • SEMA4 records check (applies to current and past state employees only)

  • Criminal history check

  • Reference check

  • Social Security and address verification

  • Education verification

  • Conflict of interest review

  • Other legally or internal policy required checks

A criminal history does not automatically disqualify candidates, and each case will be reviewed individually on a case-by-case basis and in alignment with fair and equitable hiring practices.

Minnesota Management & Budget does not participate in E-Verify. Minnesota Management & Budget will not sponsor applicant work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.

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