INSIDE SALES AGENT
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At a glance
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Job overview
The Inside Sales Agent is an entry-level contributor providing customer account management service. The role coordinates call lists, systematic updates, order inquiries and status, product information, customer returns, and transportation management, while supporting sales. The position also processes orders, handles customer escalations, and performs office administration duties. A bachelor's degree in a related field is preferred, and the posting describes 0–2 years of relevant experience or an equivalent combination of education and experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Primary Objective:
The Inside Sales Agent is an entry-level contributor who works to provide customer account management service. This role will coordinate call lists, systematic updates, order inquiries and status, product information, customer returns, and transportation management, as well as provide selling agility.
Primary Duties:
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Creative and innovative in the sales approach to drive revenue and growth of accounts when calling upon customers.
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Process orders timely, accurately, and thoroughly while enhancing sales opportunities with customers.
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Exhibit comfort in upselling and providing product options to increase sales.
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Gain an understanding of company operations and industry trends.
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Assist with the identification of potential process improvements.
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Collaborate in group activities and collaborate with a team.
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Advanced troubleshooting skills and ability to handle and address escalations.
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Perform various office administration duties such as keying in orders, preparation of reports, and follow-up to ensure customer satisfaction with order development.
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Perform other duties as needed.
Required Experience and Education:
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Bachelors degree in a related field preferred.
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0-2 years of relevant experience OR equivalent combination of education and experience.
Competencies:
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Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
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Excellent communication, problem-solving, and organizational skills.
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Able to multitask, prioritize, and manage time effectively.
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High level of integrity and discretion in handling sensitive and confidential data.
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Proficient in using Microsoft Office Suite products.
Other Pertinent Job Information:
The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Professional Opportunities
Req ID 96420
How this job compares
Set against the 1,491 open Inside Sales jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This postingNot listed
- Texas median$50–100K/yr51 salary ranges
- Texas median$25–27/hr24 hourly ranges
- Openings
- Olive Jobs lists 131 open Inside Sales jobs in Texas and 1,491 across the US. 8% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- SCI Shared Resources, LLC18 open
- United Rentals14 open
- AbbVie8 open
- Experience
- This posting asks for no prior experience — less than three in four Inside Sales postings that state a minimum ask for (median 2 years, across 727 postings).
- Education
- 142 of the 1,491 open Inside Sales jobs (10%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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