Platform Technical Lead, Enterprise Network Services

About usAt National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Platform Technical Lead, Enterprise Network Services, and find your superpower. We need you!We want to find an innovative, adaptable, and results-oriented Platform Technical Lead for our Enterprise Network Services. This position can be located in Northboro, MA or Syracuse, NY, (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Technology & Innovation organization, we want to hear from you!About the role Enterprise Network Services is a global infrastructure technology service delivery function which operates in the UK and northeast US. We deliver high-uptime LAN/WAN/Internet connectivity and voice across multiple technologies at over 1000 sites for 35000 colleagues. Our major interfaces are security, property, critical national infrastructure (CNI)/operational technology teams. In the Director, Platform Technical Lead role for Enterprise Network Services (ENS), your purpose is to own the technical journey of the platform from where our enterprise network is today to where the organisation needs it to be.Enterprise Network Services is a global infrastructure technology service delivery function which operates in the UK and northeast US. We deliver high-uptime LAN/WAN/Internet connectivity and voice across multiple technologies at over 1000 sites for 35000 colleagues. Our major interfaces are security, property, critical national infrastructure (CNI)/operational technology teams. As Director, Platform Technical Lead for Enterprise Network Services (ENS), you'll own the technical journey of the platform from where our enterprise network is today to where the organisation needs it to be.You'll also own the technical health, lifecycle, value and coherence of the platform, ensuring that investment decisions, service evolution and delivery outcomes remain aligned to business priorities, security requirements and measurable operational value.What you'll doAs the Technical Lead for the Enterprise Network Services (ENS) Platform, your key responsibilities will include: * Define and drive the technical vision, strategy, and multi-year roadmap for the Enterprise Network Services platform. * Partner with network platform owners and operational stakeholders across the UK and US to align technology strategy with business objectives. * Lead network modernization initiatives, including standardization, consolidation, lifecycle management, and OT/IT convergence. * Provide architectural leadership across enterprise networking technologies, including SD-WAN, LAN, Wi-Fi, voice, network security, observability, and management platforms. * Serve as the primary interface between Enterprise Architecture, Solution Architecture, and the network domain.Establish and govern architecture standards, design patterns, technical guardrails, and technology governance processes. * Define technology selection criteria, architecture exception processes, technical debt management, and production-readiness standards. * Ensure seamless integration of network services with cloud, cybersecurity, identity, endpoint, workplace, data, and service management platforms. * Own platform health, resilience, performance, availability, capacity planning, and technology lifecycle management. * Develop and track KPIs covering reliability, security, compliance, cost efficiency, automation, service quality, and business value realization. * Partner with Finance, Procurement, and platform leaders to build investment cases and optimize technology, supplier, and cloud-network spend. * Lead v