OSS Associate
Remote · USFull-time$19/hrSeen todaySeen in employer's feed today
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New remote roles like this one, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The OSS Associate provides administrative support to Sedgwick’s claims department. The role reviews scanned documents, researches and processes electronic mail, and modifies documents to correct claim or responsible-party information. It also follows indexing protocols and best practices while meeting service-level agreements and production goals.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Telecommuter TN
Full time
R69359
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
OSS Associate
PRIMARY PURPOSE : To provide administrative support to the claims department.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
-
Reviews scanned documents for key data.
-
Researches and processes electronic mail; modifies documents to correct claim and/or responsible party.
-
Adheres to Best Practices and follows indexing protocol.
-
Maintains service level agreements and meets production goals.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
-
Performs other duties as assigned.
-
Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
High School Diploma or GED required.
Experience
One (1) year of general office experience or equivalent combination of education and experience required. Claims experience preferred.
Skills & Knowledge
-
Oral and written communication skills
-
PC literate, including Microsoft Office products
-
Analytical and interpretive skills
-
Organizational skills
-
Interpersonal skills
-
Ability to work in a team environment
-
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 19.00 per hour . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
How this job compares
Set against the 3,943 open Administrative Support jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$19/hr
- US median$20–25/hr1,326 hourly ranges
This rate, $19/hr, is 17% below the US median midpoint ($23/hr) — in the lowest quarter of Administrative Support hourly ranges across the US.
- Openings
- Olive Jobs lists 34 open Administrative Support jobs in Tennessee and 3,943 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Tennessee
- Experience
- This posting asks for at least 1 year of experience; Administrative Support postings that state a minimum ask for 2 years at the median (2,034 postings).
- Education
- 140 of the 3,943 open Administrative Support jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
You've read the whole posting — now see how you match it.
