CoVantage Credit Union logo

Member Service Coordinator

CoVantage Credit Union

DePere, WIJob$16.25–22.01/hrSeen 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$16.25–22.01/hr
Location
DePere, WI
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Member Service Coordinator welcomes credit union members, answers questions, supports teller transactions, and helps open accounts. The role also includes directing members to appropriate staff, sharing information about credit union products and services, and monitoring branch clerical items. The schedule varies and includes multiple Saturdays per month.

Skills & qualifications

RequiredNice to have

Skills

Member ServiceCustomer ServiceCash HandlingCommunicationProfessional AppearanceInterpersonal Communication

Qualifications

High School Diploma or Equivalent2+ Years Member/Customer Service ExperiencePunctuality

Benefits

401(k) Match
Paid Time Off

Full job description

Description

Are you ready to be the welcoming face of a local and mission-driven credit union? As a Member Service Coordinator, you'll greet members with a smile, assist with their questions, and handle key tasks to keep our branch running smoothly. Whether you're checking in members, supporting the teller line, or opening new accounts, you'll play an essential role in creating a positive experience. Join a team dedicated to serving all, regardless of wealth, and make a difference in your community every day.

CoVantage invests in our team members! The pay for this role is $16.25-$22.01 per hour. Your starting pay rate will be based on your related experience and qualifications. Benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties

  • Greets each member as they enter the credit union in a friendly and professional manner.

  • Directs members to the appropriate person or department if unable to provide information requested.

  • Ensures that members are aware of credit union products and services.

  • Performs teller transactions and opens additional shares for members as needed.

  • Monitors the branches clerical items such as faxes, mail, notary services, and more.

  • Maintains the confidentiality of member, employee, and credit union information.

This individual will work a varied schedule including working multiple Saturdays per month.

Qualifications

  • High school diploma or equivalent.

  • Minimum two years' member/customer service experience.

  • Previous cash handling service preferred.

  • Strong communication skills, written and verbal.

  • Is punctual and maintains a neat, professional appearance.

  • Ability to work in direct, professional contact with people both in person and over the phone.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

How this job compares

Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This posting$16.25–22.01/hr
  • Wisconsin median$17–21/hr398 hourly ranges
  • US median$17–19/hr34,310 hourly ranges

This range's midpoint, $19.13/hr, is close to the Wisconsin median midpoint ($19/hr) — in the middle half of Customer Service hourly ranges in Wisconsin.

Openings
Olive Jobs lists 1,848 open Customer Service jobs in Wisconsin and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Wisconsin
Experience
This posting asks for at least 2 years of experience; Customer Service postings that state a minimum ask for 1 year at the median (9,841 postings).
Education
This posting asks for a high school diploma; 14,179 of the 77,649 open Customer Service jobs (18%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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