Delivery and Fulfillment Manager
Minneapolis, MNFull-time$65K/yrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
Bachman’s seeks a Delivery and Fulfillment Manager to lead delivery and fulfillment strategy and daily operations, with responsibility for safe, accurate, timely service. The role includes team development, process improvement, operational and financial performance, workforce planning, and collaboration across eCommerce, buying, production, retail, and delivery teams. The manager also oversees seasonal hiring needs, departmental purchases, and delivery and handling fee reviews.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Delivery and Fulfillment Manager
At Bachman’s, great customer experiences begin behind the scenes. As the Delivery & Fulfillment Manager, you will lead the strategy and daily operations of our delivery and fulfillment teams, ensuring products are delivered safely, accurately, and on time. This role combines operational leadership, team development, and continuous improvement, making it an exciting opportunity for a results-driven leader who is passionate about logistics, efficiency, and service excellence.
Position Duties:
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Lead package delivery and order fulfillment operations to achieve productivity, quality, and customer service goals.
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Develop and execute strategies to improve delivery and fulfillment performance.
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Partner with the Order Center, eCommerce team, buyers, and production teams to streamline processes and improve efficiency.
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Train, coach, and develop team members while ensuring compliance with safety standards and procedures.
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Support recruiting and workforce planning efforts, including seasonal hiring needs.
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Create growth and development opportunities for delivery, fulfillment, eCommerce, and retail teams.
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Monitor and analyze operational and financial performance, including productivity metrics, budgets, and P&L results.
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Evaluate delivery and handling fees annually and recommend pricing adjustments as needed.
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Participate in strategic planning initiatives and manage departmental purchases within budget guidelines.
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Ability to oversee outdoor operations in all weather conditions.
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Must be able to lift up to 50 lbs. regularly.
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Availability to work extended hours, including 50+ hour weeks during peak seasons.
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Occasional handling of lawn care chemicals.
Qualifications:
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2 year degree and/or 3+ years supervisory experience required. College degree preferred
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Demonstrated professionalism, integrity, interpersonal, leadership, communication, and organizational skills required.
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Ability to lead and manage union employees effectively.
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Computer skills with working knowledge of MS Office (Word, Excel, PowerPoint).
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Ability to train new employees and existing employees in all job duties.
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Ability to think on your feet and solve problems to meet customer service expectations.
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Ability to create and update accurate, detailed and concise written fulfillment processing procedures.
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Ability to collaborate with upstream customers (Buying staff, Nursery, Greenhouse, Order Center) to develop related procedures to improve fulfillment time and streamline the fulfillment procedure.
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Ability to collaborate with downstream customers (Stores, Delivery) to ensure internal level of service expectations are met
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Systems literacy in DDMS, NetSuite and RFSmart
Benefits:
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Employee Discount
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Medical Insurance
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Dental Insurance
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Vision
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Life and AD&D
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Disability, Accident, Critical Illness Insurance
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401(K)
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ID Watchdog
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Pet Insurance
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Wellness
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Employee Assistance Program (EAP)
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PTO
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Paid Holidays (6/year)
Schedule: Monday-Saturday, 6:00am-2:30pm. Some PM shifts seasonally.
Compensation: $65k
Don’t settle, come grow with us!
Bachman’s is an Equal Opportunity Employer
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How this job compares
Set against the 3,742 open Operations Management jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$65K/yr
- Minnesota median$109–158K/yr44 salary ranges
- US median$107–150K/yr2,196 salary ranges
This rate, $65K, is 50% below the Minnesota median midpoint ($131K) — in the lowest quarter of Operations Management salary ranges in Minnesota.
- Openings
- Olive Jobs lists 57 open Operations Management jobs in Minnesota and 3,742 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Minnesota
- Planet Fitness5 open
- Oracle4 open
- Keurig Dr Pepper3 open
- Experience
- This posting asks for at least 3 years of experience; Operations Management postings that state a minimum ask for 5 years at the median (2,883 postings).
- Education
- 831 of the 3,742 open Operations Management jobs (22%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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