Bankruptcy Collections Specialist

Job Duties

The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws and Blaze policies and procedures.

Major Duties and Responsibilities

Responsible for overseeing and processing bankruptcy notices, petitions, reaffirmations, discharges and dismissals while managing deadlines through court dockets and internal requirements

Prepare, review and file reaffirmation agreements, proof of claims, motions with our legal counsel while ensuring all internal systems maintain accurate status of bankruptcy and compliance with FCRA and bankruptcy regulations

Work alongside our legal counsel on all cases to ensure petitions, agreements, claims and motions are completed within procedure timeline requirements to protect Blaze’s financial interests

Ensure all internal systems, databases (PACER, etc.) and spreadsheets have accurate statuses and are being managed timely with queue completions

Verify and calculate loan balances, delinquency information, interest rates, payment amount changes and loan modifications within the proposed plan or modifications

Assist Collectors with escalated bankruptcy related questions and member calls

Respond to all member and employee questions regarding bankruptcy cases

Oversee trustee payment postings and ensure loan accounts are set up according to confirmed plans

Reviews accounts for action relating to motions due to delinquency or no payments within our outside of confirmed bankruptcy plans

Keep abreast of all related federal and state collection laws, bankruptcy laws, etc. and advise management on the impact of any related changes

Assist the Collections Management team as needed with updates or tasks needing completion identified through the Mortgage Watch List Committee

Review and develop bankruptcy procedures to ensure compliance and accuracy of processes

Evaluates present collection methods and offers suggestions to improve efficiencies to further minimize loss to the credit union

Easily adapt to change and embrace new ideas

Prioritize and manage multiple demands

Meet key performance goals

Adhere to all current and/or future policies, procedures, and guidelines

Other Duties

Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back

Regular and predictable attendance

Perform other duties as assigned to support effective department operation

Minimum Education Required

High School degree or equivalent

Minimum of two to five (2-5) years’ experience in bankruptcy collection

Minimum Experience Required

Demonstrated Knowledge

Proficient in Microsoft Office, PACER and EBN systems a must

Strong understanding of bankruptcy law, regulations and court procedures and requirements

Strong attention to detail, organizational skills and ability to work under tight deadlines

Intermediate knowledge of collections best practices, procedures, and regulations

Verbal and written communication skills

Able to perform basic mathematical calculations

Multi-tasking ability

Communication Skills

Ability to interact/respond to members/staff politely and professionally based on a general 'script'; written communications are templated.

Physical Requirements

Ability to sit for long periods; answer calls; operate computer; limited travel.

Shift

First (Day)

Number of Openings

1

Veterans Encouraged to Apply

Yes

Compensation

$31.93 - $36.06 / Hourly

Additional Compensation

Quarterly Team Bonus

Postal Code

55103

Job Type

Full Time

Place of Work

On-site

Requisition ID

26-043

Job Benefits

Low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.