
Service Manager
Parma, OHJob$120–130K/yrSeen 1w agoSeen in employer's feed 2 days ago
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At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Requirements
Credentials this posting asks for.
Job overview
The Service Manager directs an efficient and profitable service department through staffing, customer retention, cost controls, objective achievement, and service-record maintenance. The role includes budgeting, monitoring department performance and technician productivity, building customer and school relationships, preparing pricing guides, following up with customers, and maintaining management reporting systems. Rush Truck Centers operates a network of commercial vehicle dealerships representing multiple truck and bus manufacturers.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
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Prepare and administer an annual operating budget for the service department.
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Monitor and control the performance of the department using appropriate reporting and tracking systems.
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Monitor technicians daily productivity reports and corresponding payroll records.
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Establish and maintain good working relationships with customers to encourage repeat and referral business.
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Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
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Prepare pricing guides and maintenance menus for frequent labor operations.
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Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
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Maintain reporting systems required by general management and corporate personnel.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
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High school diploma.
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Two years service department experience in a commercial dealership environment.
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Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the companys insurance carrier.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $120,000.00/Yr.
Maximum Pay Rate
USD $130,000.00/Yr.
How this job compares
Set against the 1,304 open Service Manager jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This posting$120–130K/yr
- US median$85–130K/yr353 salary ranges
This range's midpoint, $125K, is 19% above the US median midpoint ($105K) — in the middle half of Service Manager salary ranges across the US.
- Openings
- Olive Jobs lists 62 open Service Manager jobs in Ohio and 1,304 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Chipotle Mexican Grill18 open
- Walmart5 open
- Trane Technologies4 open
- Experience
- This posting asks for at least 2 years of experience; Service Manager postings that state a minimum ask for 3 years at the median (750 postings).
- Education
- This posting asks for a high school diploma; 536 of the 1,304 open Service Manager jobs (41%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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