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Assistant Branch Manager

The Hertz Corporation

Parma Heights, OHJob$17.5/hrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$17.5/hr
Location
Parma Heights, OH
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

The Assistant Branch Manager supervises branch operations to support productivity, profitability, and customer satisfaction. The role includes sales efforts and business initiatives, preparing financial and operational reports, and assisting with office financial goals. It also involves overseeing daily office activities, maintaining partner relationships and service quality, and communicating regularly with the branch manager.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSalesWritten CommunicationSpoken CommunicationMultitaskingVehicle OperationProfessional AppearanceMap ReadingVerbal Interaction

Qualifications

Must Be 20+Valid Driver's License1+ Years Customer Service ExperiencePrior Management ExperienceLine Management ExperiencePrevious Sales Experience

Full job description

The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.

Wage : $17.50 /hour + incentives, varies based on job performance

What You’ll Do:

  • Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff)

  • Maintain positive and professional rapport with partners.

  • Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.

  • Communicate consistently and frequently with branch manager

  • Maintaining branch cleanliness

  • Assist in maintaining service quality standards Hertz is known for

  • Follow Hertz policies and procedures daily

What We’re Looking For:

  • Must be at least 20 years old.

  • Valid driver’s license required

  • 1-2 years solid customer service experience in a related industry

  • Prior management experience in sales and customer service

  • Excellent written and spoken communication

  • Ability to multi-task

  • Line management, and previous sales experience is a plus;

  • Ability to drive multiple types of vehicles (automatic)

  • Ability to project a professional appearance

  • Ability to read and understand driving directions and maps

  • Ability to engage in verbal interaction with customer

#zip

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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