Information Technology Specialist

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the McEleveen Library Shaw AFB.

Duties

Provides technical solutions, installations, repairs, and disposals of IT components. Monitors network systems to ensure hardware and software are functioning properly and operational standards are met. Uses and modifies established computer techniques to identify and promptly resolve network-related problems within the organization by utilizing sound judgment and applying appropriate corrective actions. Performs Non-Appropriated Fund unique system software maintenance as required. Conducts squadron level computer hardware, software maintenance and IT component inventories. Assists in the administration of new user requests for computer hardware and software, ensure the facility environment, system requirements, and the infrastructure is available to support the request. Coordinates with base agencies and contractors to ensure compliance standards are met. Ensure virus protection software if present and the latest virus updates are loaded and have been thoroughly scanned for any viruses on all activity servers and workstations. Provides customer training and assistance for IT systems. Performs other related duties as assigned. Performs basic helpdesk duties such as receive visitors and incoming calls; create and maintain user accounts and records; provide new user orientation and training. Administer the unit computer security program. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13108781 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/18/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Have thorough knowledge of computer hardware, software applications, and commonly used networking protocols. Have the ability to analyze and resolve computer hardware, software and networking problems. Have the ability to safeguard and maintain various information technology assets. Have detailed and specific knowledge of the work process, data models, work rules, file/database designs and computer/operating procedures of assigned programs. Also, the ability to recognize areas of interaction and overlap between proposed and existing systems. Have the ability to communicate effectively orally and in writing. Be able to lift up to 50 lbs. Satisfactorily complete secret security clearance. Preferred at least A+, and or Security+, and/or Network +, or obtain within 6 months. Requires satisfactory completion of a National Agency Check with Inquiries (NACI). Have and maintain a current driver's license. Be able to occasionally work evenings and weekends and be on call. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.