MD Direct Physician Line Representative
SUNY Upstate Medical University
Syracuse, NYJobSeen 2 days agoSeen in employer's feed 2 days ago
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Job overview
Acts as a liaison between referring physicians and clinical faculty, professionals, and staff. Handles new and current patient referrals by identifying an appropriate physician, scheduling appointments when possible, and facilitating referrals when needed. Provides correspondence to patients and physicians, obtains medical records, and secures insurance authorization.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary:
Acts as liaison between state, national and international calling physicians and all UH clinical faculty, professionals and staff. New/current patient referrals from physicians (by phone, fax, email/website): determines which physician is most appropriate, directly schedules appointment, when possible, facilitates if not -- provides patient and physician correspondence, acquires necessary medical records, and obtains insurance authorization.
Minimum Qualifications:
Associates Degree in healthcare related field and a minimum of 2 years of healthcare experience required (preferably in outpatient or physician office setting) or an equivalent combination of education and experience required. Exceptional verbal and written customer services skills required.
Work Days:
Monday-Friday between the hours of 7:30-5:00
Message to Applicants:
Recruitment Office: Human Resources
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