WPPA OFFICE ASSISTANT
White Plains, NYJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
The WPPA Office Assistant supports a physician practice by scheduling and confirming patient appointments, handling records and documents, and maintaining charts and office systems. The role also involves answering phones, coordinating with the health care team, and participating in patient-care team meetings. Previous patient relations and general office experience are required; physician-practice patient experience, medical terminology, electronic scheduling, and electronic medical record experience are preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Essential Functions Understands and adheres to the WPH Performance Standards, Policies and Behaviors. Schedules and confirms patient appointments and arrival utilizing Practice Management System whenever available Fulfills responsibilities as assigned that may include sending/receiving patient records and documents; scheduling surgical procedures and tests; obtaining pre-certification for health care services; verifying insurance coverage and patient demographics; scanning; managing and updating charts to ensure that information is complete. Answers telephone, relays messages, and provides information when necessary. Maintains files and assists in establishing office systems. Orders office supplies. Operates related office equipment Attends meetings, takes and distributes minutes Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor Adheres to White Plains Hospital infection control standards including, but not limited to hand hygiene Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues. Collaborates and communicates with the health care team Completes annual mandatory requirements including Occupational Health Requirements Attends mandatory in-services Participates as a member of the patient care team and responsible for participating in daily huddles and regular schedule practice team meetings. Utilizes cost containment practices May prepare and maintain various statistical data Performs all other duties as assigned Qualifications High School Required or GED less than 1 year Previous patient relations experience required Required less than 1 year General office experience Required less than 1 year Previous physician practice patient experience Preferred Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred. (Low proficiency)
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