
AR Account Representative III
Orchard Park, NYJobSeen todaySeen in employer's feed today
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Job overview
The AR Account Representative III handles past-due business accounts, customer inquiries, disputes, credit holds, and account reconciliation. The role also supports invoice administration through third-party portals, performs credit evaluations, helps update accounts receivable procedures, and contributes to special projects and acquisitions. The posting prefers an associate degree in Accounting and describes five or more years of business-to-business collections experience as preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Description
Essential Functions
Make collection calls on past due accounts. Answer incoming inquiries from customers & sales staff on complex issues. Assist with providing guidance & training of Collection Reps, as needed.
Resolve customer issues, disputes, short pays and complex account reconciliation, provide documentation to customers, as needed. Review orders on credit hold at least once per hour. Along with providing shared coverage for after-hours credit holds release on a rotating basis. Provide communication to sales for orders that cannot be released.
Assist with the administrative set-up, updating and entering Curbell's invoices into the 3rd party specialized web portals. Identify, analyze and solve complex problems that arise out of daily portal interaction.
Perform in-depth credit evaluations for existing accounts and prospective customers, utilizing Dun and Bradstreet and detailed financial analysis to assess risk exposure and establish appropriate credit limits in alignment with company policies.
Assist with updating Accounts Receivable processes and procedures.
Assist on any special projects and serve as a key team member supporting acquisitions.
Performs other duties as assigned.
Qualifications
Education
Preferred
- Associates or better in Accounting
Experience
Required
- 5 years: 5+ years of Business to Business Collections experience preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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