Senior Systems Endpoint Engineer

Overview

Empower Intuit's Global Workforce Through Cutting-Edge Endpoint Management

Intuit's Endpoint Management team plays a critical role in empowering our global workforce to do the best work of their lives. We achieve this by building, securing, and operating the core IT functions that enable our employees to seamlessly connect, collaborate, and innovate. We are seeking a highly motivated and experienced Senior Endpoint Systems Engineer to join our team and contribute to our mission of delivering resilient and innovative technology solutions.

Responsibilities

• Endpoint Strategy and Implementation: Lead the planning, design, implementation, and support of Intuit's endpoint management strategy using Infrastructure as a Code, encompassing a wide range of devices and platforms.

• Data-Driven Optimization: Leverage endpoint and end-user data, along with AI-driven insights, to accelerate self-healing initiatives and improve future deployments.

• Operational Excellence: Provide expert operational support for Intuit's endpoint management environments (WorkSpace One, Secure Enterprise Browser, AWS Servers infrastructure) and ensure seamless end-user experiences.

• Technical Leadership: Act as a technical leader and mentor, guiding and supporting colleagues in their technical development and growth.

• Collaboration and Communication: Partner effectively with vendors, application support teams, and internal stakeholders to ensure alignment and drive successful outcomes.

• Continuous Improvement: Continually apply DevSecOps principles and best practices to enhance quality assurance, product reliability, and operational efficiency.

• Incident Response and Problem Resolution: Participate in application troubleshooting, incident response, and problem resolution, collaborating with cross-functional teams to restore services and minimize disruptions.

• Documentation and Knowledge Sharing: Maintain comprehensive documentation (runbooks, playbooks) and contribute to the team's knowledge base.

Qualifications

• Extensive Endpoint Management Experience: 5+ years of experience in Unified/Autonomous Endpoint Management experience across Windows, MacOS, iOS and Android EMM platforms (WorkSpace One or similar).

• Diverse Platform Expertise: Recent experience with Chrome OS/Google Chrome Browser administration and extensive troubleshooting experience with PC, Mac, and modern mobile devices.

• Virtualization and Cloud Technologies: Strong knowledge and experience with virtual machines (AWS Workspaces, Horizon VDI, or Citrix) and cloud platforms (AWS, Azure).

• Collaboration and Communication: Excellent written and verbal communication skills, with the ability to effectively present technical information to diverse audiences.

• Self-Starter and Team Player: Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Agile and DevOps Practices: Strong familiarity with Agile methodologies (Scrum) and DevSecOps principles.

• Automation and Scripting: Hands-on experience with scripting languages (Python, PowerShell) for automation and management tasks. Prior experience with implementing Infrastructure as a Code using GitOps is a plus.

• Security Focus: Strong knowledge of endpoint security best practices and technologies (antivirus, malware, MFA).

• Industry Certifications: ITIL, AWS, VMware certifications are a plus.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

San Diego $154,000 - $208,500

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.