Systems Engineer - San Diego Zoo Wildlife Alliance

San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions.

HOW YOU WILL IMPACT OUR MISSION

The Systems Engineer will help build out, maintain, and troubleshoot our rapidly expanding infrastructures. This position reports to the Systems Engineering Manager.

WHAT YOU WILL DO

• Manage, administer, patch/update, monitor, and support Nutanix, Veeam, Windows, Linux and O365 server infrastructure and employ analytical skills to assess and correct server related problems or outages.

• Monitor and resolve disruptions, outages, security violations, and attacks on server related devices and services and assess and maintain network and system security, analyze and correct system issues and error logs.

• Design, test, and deploy new systems, applications, and networks, including installing operating systems, database, and productivity applications. Make recommendations for future system upgrades and develop a hardware upgrade protocol.

• Assess and diagnose system performance by applying experience-based discretion to direct corrective action to increase efficiency and optimization.

• Define, create and maintain system policies, comprehensive server diagrams and documentation for support personnel and contribute to policy development, procedures and technical reports associated with operating and maintaining the system state and the server infrastructure.

• Implement and maintain server backup/recovery processes.

• Develop and implement project plans to support strategic infrastructure related initiatives

WHAT WE ARE LOOKING FOR

JOB EXPERIENCE

• 3+ years' experience supporting a enterprise systems infrastructure

• 2+ years' experience with, Azure/Entra, O365/M365

• Experience with Nutanix, Veeam preferred

EDUCATION AND CERTIFICATIONS

• Drivers License

• Current Microsoft, VMware (or other virtual hyper-converged technology certifications), and Azure Solution certifications (AZ-303 or higher).

SKILLS AND KNOWLEDGE

• Strong working knowledge of current and emerging IT products, services, processes and methodologies.

• Administrator and Engineering Microsoft Office 365 and other cloud-based technologies (Azure/AWS) working knowledge.

• Knowledge of enterprise architecture, networking and Infrastructure including cloud-based environments.

• Working knowledge of Azure/Entra, O365/M365, Nutanix, Veeam and best practices.

• Must have effective customer service and interpersonal skills.

• Demonstrated ability to work with others effectively in a diverse environment.

• Able to communicate effectively, both orally and in writing.

• Demonstrated ability to manage multiple tasks with competing deadlines using effective time management skills.

SOME OF THE REWARDS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park

• Family Passes

• Complimentary Tickets

• Free Parking at the San Diego Zoo & San Diego Zoo Safari Park

• Local and In-House Discounts

• Employee Assistance Program

• Wellness Program

IMPORTANT DETAILS

• Location: San Diego, CA

• Position Type: Salaried Full-Time Exempt Position

• Salary Range: $77,225 - $86,878

About The Salary Ranges

The posted salary range represents the full compensation potential for this role over time. Initial hiring offers are typically made within the lower to mid portion of the range and are based on a combination of relevant experience, skills, qualifications, internal equity, and organizational considerations. Placement near the top of the range is generally reserved for individuals who demonstrate sustained performance, growth, and expanded responsibilities in the role over time.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail [email protected]. If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.

At San Diego Zoo Wildlife Alliance, we celebrate our differences and foster a culture of belonging. Diversity strengthens our employees, enriches our guests’ experiences, deepens our connection to our community, and supports the wildlife we serve.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to [email protected] and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. We are not offering sponsorship for this position at this time.

San Diego Zoo Wildlife Alliance is a drug free workplace.