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Principal Specialist, Engineering Services

RTX Corporation

fort wayne, INJob$87–165K/yrPosted 1w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$87–165K/yr
Location
fort wayne, IN
Work Authorization
US work authorization required

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Secret clearance

Job overview

The Principal Specialist, Engineering Services evaluates test equipment failures, performs calibration and adjustment procedures, and installs software or firmware upgrades. The role supports Keysight and non-Keysight instruments, applies calibration software and quality standards, and interfaces with customers and peers. It is onsite in Fort Wayne and requires U.S. citizenship, an active security clearance, a degree, and at least five years of customer support experience with test and measurement instruments.

Skills & qualifications

RequiredNice to have

Skills

Test Equipment TroubleshootingSolderingDesolderingESD PracticesTest Equipment CalibrationRF/MicrowaveAutomated CalibrationCalibration SoftwareKeysight Test EquipmentNon-Keysight Test EquipmentISO 9001ANSI/NCSL Z540-3ISO/IEC 17025CommunicationOrganizationCustomer InterfaceWorking With Minimal SupervisionLeadershipAdaptability

Qualifications

Degree5+ Years Customer Support ExperienceU.S. CitizenshipActive Secret Security Clearance

Benefits

Relocation Assistance
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Parental Leave
Paid Time Off

Full job description

Date Posted:

2026-10-28

Country:

United States of America

Location:

US-IN-FT WAYNE-150A ~ 1010 Production Rd ~ BLDG 150A

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

What Will You Do

  • Evaluate test equipment failures, distinguishing between hardware & system software to determine if repair or re-alignment is required. Troubleshooting to component level if possible

  • Familiar with soldering and desoldering techniques and ESD rules

  • Perform calibration and adjustment procedures on Keysight and non-Keysight products

  • Install software and firmware upgrades that may include a re-image of the customer's instrument

  • Utilize strong computer skills, including automated calibration systems

  • Understand and utilize calibration software such as STE, TME, ETMS, and PC-based software as required

  • Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Keysight quality program

  • Use excellent communication and organizational skills to interface with customers and peers effectively

  • Ensure compatibility between customer expectations and support provided by Keysight Technologies

  • Review daily “Repair Requested” list for possible service assignments

Qualifications You Must Have

  • Typically requires a degree and a minimum of 5 years Customer Support of Test and Measurement Instruments

  • Calibration service experience with Keysight Test Equipment and/or Non-Keysight test equipment to include RF/ Microwave skills to 50GHz

Qualifications We Prefer

  • Ability to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics

  • Ability to calibrate instruments both manually and using automated test procedures

  • Ability to interface and take the lead between the customer and Keysight to solve complex project objectives

  • Knowledge of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025

  • Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus.

  • Flexible and capable of working in a changing priorities environment to meet customer requirements

What We Offer

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

  • This position is eligible for relocation assistance.

Learn More & Apply Now!

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

How this job compares

Set against the 2,044 open Customer Support jobs on Olive Jobs, counted November 4, 2026.

Pay
  • This posting$87–165K/yr
  • US median$71–111K/yr918 salary ranges

This range's midpoint, $126K, is 34% above the US median midpoint ($94K) — in the top quarter of Customer Support salary ranges across the US.

Openings
Olive Jobs lists 27 open Customer Support jobs in Indiana and 2,044 across the US. 12% of them nationwide are listed as remote or flexible.
Hiring the most in Indiana
Experience
This posting asks for at least 5 years of experience; Customer Support postings that state a minimum ask for 3 years at the median (1,297 postings).
Education
213 of the 2,044 open Customer Support jobs (10%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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