Child Support Specialist 12 - Interstate Case Worker - Office of Child Support

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Diversity, Equity, and Inclusion at OCS

The Interstate Case Senior Worker is responsible for processing incoming interstate IV-D referrals received from Sister States Central Registry. This position serves as Michigan’s expert practitioner and recognized resource person in interpreting and applying laws, policies, and procedures from other states and foreign jurisdictions, all of which are unique and different from Michigan’s laws, in order to maximize Michigan’s ability to enforce child support orders initiated outside of Michigan. The Interstate Case Senior Worker is responsible for evaluating and processing cases to the appropriate IV-D partner, responding to case status requests, and works as a liaison in resolving problematic interstate issues. geographical coverage area includes: Mexico, Canada, and the tribal territories within the United States.

Position Description Job Specification

To be considered for this position you must:

• apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
• attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• attach a cover letter.
• if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: InstructionsEducation Possession of a bachelor's degree with at least 30 semester (45 term) credits in one or a combination of the following human service areas: social welfare, social work, sociology, psychology, family ecology, family life education, community services, family and child development, guidance and counseling, criminal justice, gerontology, special education, or education of individuals with exceptionalities.

Experience Child Support Specialist 9 Three years of professional experience involving child support collection actions equivalent to a Child Support Specialist, including one year equivalent to a Child Support Specialist P11.Alternate Education and Experience Possession of a bachelor's degree in any major and at least four years of professional case management experience in the Title IV-D child support program (including Friend of the Court, Prosecuting Attorney's Office, and the State Disbursement Unit) may be substituted for the education and experience requirements. This position is Remote. Occasional travel to the office located at 111 S. Capitol Ave., Romney Building 11th floor, Lansing, MI 48933. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:• A secure work location that allows privacy and prevents distractions.

• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

Departments reserve the right to close postings prior to the closing date based on the volume of applications received.

For information about this specific position, please email [email protected]. Please reference the job posting number in subject line.

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