Human Services Licensing Representative - Northeast Region

Salary $60,538.00 - $92,010.00 Annually Location *Home Headquartered, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-61120-43671 Department Department of Human Services Division HS Nrthest Rgn Opening Date 10/21/2026 Closing Date 11/4/2026 11:59 PM Eastern Job Code 43671 Position Number 50298665 Union SEIU Local 668 Bargaining Unit F4 Pay Group ST07 Bureau / Division Code 00211926 Bureau / Division Bureau of Human Services Licensing / Northeast Region City Home Headquartered Contact Name Winona Fedin Contact Email [email protected] THE POSITION Do you want a meaningful role where your efforts help improve living conditions for adults in licensed care settings? As a Human Services Licensing Representative with the Department of Human Services, you will conduct inspections, review records, and support compliance with state laws. Your dedication will help protect residents and guide facilities toward better practices. Step into a position where your work makes a clear and lasting impact. DESCRIPTION OF WORK This position ensures that personal care homes and assisted living residences follow state laws and regulations designed to protect resident health and safety. As a Human Services Licensing Representative, you will perform the following duties: 1. Conduct Inspections: Complete licensing, complaint, and incident inspections to determine compliance with state requirements 2. Gather Information: Interview residents, staff, families, and others to collect details relevant to regulatory compliance 3. Review Documents: Examine medical, legal, and programmatic records to assess adherence to state laws and regulations 4. Provide Guidance: Offer technical assistance to operators and staff on meeting regulatory expectations 5. Prepare Reports: Use computer systems to create violation reports and licensing documents in line with procedures 6. Support Relocation: Assist in relocating residents from noncompliant homes by coordinating needs, belongings, and safe placements Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: 1. Full-time employment, 37.5 hours per week 2. Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. 3. Travel is required 4. This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. 5. **Salary:In some cases, the starting salary may be non-negotiable. 6. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or 2. An equivalent combination of experience and training. Other Requirements: 1. You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 2. You must reside in or be willing to relocate to the Northeast Region which includes Berks, Bradford, Cameron, Carbon, Centre, Clinton, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties by the time of hire. 3. You must be able to perform essential job functions. How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will n t be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 3. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. 4. Failure to comply with the above application requirements may eliminate you from consideration for this position. 5. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.