Graphic Designer / Customer Service & Billing Representative

Why Join Us? Applied Business Systems is a small, family-owned printing and mailing company and a proud New York State-Certified Women-Owned Business (WBE). We partner with business and public-sector clients across healthcare, finance, and local municipalities. If you love a dynamic workday where you can flex your creative muscle and use your top-notch organization skills to help clients, you will thrive in our close-knit, supportive team! About the Role: We are seeking a creative, organized, and customer-focused professional to fill a unique hybrid role. This versatile position combines graphic design, customer service, and billing. Ideal for someone who enjoys a mix of creative and administrative work. Key Responsibilities: Create and update designs for printed materials, including postcards, flyers, brochures, and other customer projects. Prepare customer artwork for production and review files for accuracy and print readiness. Assist customers by phone, email, and in person with project details, questions, and order updates. Enter and track orders, coordinating with production staff to help meet deadlines. Prepare quotes, create customer invoices, maintain accurate billing and inventory records. Proofread project materials and verify customer and order information. Qualifications: Graphic design experience necessary. Proficiency with Adobe Creative Suite, with strong hands-on experience in InDesign, Illustrator, and Photoshop. Strong customer service, communication, and organizational skills. Excellent attention to detail and the ability to manage multiple projects. Comfort working with numbers and basic office software. A dependable, team-oriented approach and willingness to learn. Prior experience in the printing or mailing industry is highly valued but not required.