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Lynchburg Restaurant Operations Manager

Waffle House

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At a glance

Compensation
No compensation found
Location
LYNCHBURG, VA
Work Authorization
Not specified

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Job overview

The Restaurant Operations Manager oversees a Waffle House quick-service, 24-hour restaurant and is accountable for its economic success. The role manages approximately 20–30 hourly employees in a typically noisy, busy setting with an open kitchen. Responsibilities include staffing, scheduling, payroll, employee supervision and development, policy enforcement, and training associates in food safety and restaurant security procedures.

Skills & qualifications

RequiredNice to have

Skills

RecruitingInterviewingEmployee TrainingStaff SupervisionCoachingStaff SchedulingPayroll ManagementFood SafetyRestaurant SecurityStandingWalkingBending

Full job description

Restaurant Operations Manager is responsible for: WORK ENVIRONMENT AND GENERAL DUTIES Unit Managers manage a staff of approximately 20-30 hourly employees in a quick service, 24-hour restaurant with an open kitchen area. The setting is typically noisy and busy, and position requires a great deal of standing, walking, bending and general physical movement. Unit Managers are in primary charge of and are accountable for the economic success of their assigned restaurant. Identify, recruit, and interview potential hourly associates. Make or recommend hiring decisions and conduct or oversee initial training. Supervise and direct work of all hourly associates when present in restaurant or when communicating with associates from outside the workplace. Provide general and ongoing direction, supervision, and developmental coaching. o Issue oral and written reprimands for inappropriate behavior or policy violations. o Make or recommend termination, other disciplinary or employment decisions when appropriate. Analyze and forecast staffing needs; create, manage and post associate work schedules. Manage payroll, establish wage rates and calculate bonuses per company policies. Maintain certain personnel records. Assist in the training and enforcement of company policies (including those related to payment of wages to hourly associates and those designed to prevent sexual harassment, discrimination and retaliation for reporting policy violations) Review appearance of associates to ensure they are meeting uniform and general appearance standards. Train and monitor associates regarding proper food safety and restaurant security procedures.

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