Service Advisor
Walnut Creek, CAFull-time$65–162K/yrSeen 1w agoSeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Service Advisor at Diablo Subaru of Walnut Creek supports dealership customers throughout the repair process. The role involves listening to concerns, recommending services, communicating estimates and updates, and coordinating with technicians. The position offers estimated annual earnings of $64,500–$161,800, with incentive eligibility, and requires open availability for a flexible schedule that may include evenings, weekends, and holidays.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Walnut Creek Subaru, Walnut Creek, CA 94597
Full time
R120194
Dealership:L0248 Diablo Subaru of Walnut Creek
Diablo Subaru of Walnut Creek
Hiring: Service Advisor
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Pay: $64,500 - $161,800 Annually
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Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
Why Join Our Team?
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Strong earning potential with a competitive pay plan.
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Supportive management that helps advisors succeed.
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A steady flow of customers and opportunities to build lasting relationships.
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Room to grow within the dealership.
What You'll Do
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Greet customers promptly
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Listen carefully to customer concerns and document repair needs
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Recommend repair services based on vehicle condition and manufacturer guidelines
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Communicate repair timelines, estimates, and updates
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Coordinate with technicians to ensure efficient workflow and quality repairs
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Review completed work with customers and ensure satisfaction
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Maintain accurate repair orders and service records
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Help increase customer retention through outstanding service experiences
What You'll Bring
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2+ years of automotive service advisor experience
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Previous dealership experience is desired
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Experience providing customer support and maintaining clear customer communication
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Coordinate customer communication, repair updates, and service documentation
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Experience using CDK, Reynolds & Reynolds, or similar dealership management software
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Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The Estimated Annual Earnings is $64,500 - $161,800.
This is a performance driven position eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Individual Sales, Individual Gross Profit, and bonus based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
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Competitive pay
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Medical, Dental and Vision Plans
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Paid Holidays & PTO
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Short and Long-Term Disability
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Paid Life Insurance
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401(k) Retirement Plan
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Employee Stock Purchase Plan
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Lithia Learning Center
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Vehicle Purchase Discounts
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Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
How this job compares
Set against the 596 open Service Advisor jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$65–162K/yr
- California median$50–75K/yr29 salary ranges
- US median$50–75K/yr268 salary ranges
This range's midpoint, $113K, is 56% above the California median midpoint ($73K) — in the top quarter of Service Advisor salary ranges in California.
- Openings
- Olive Jobs lists 54 open Service Advisor jobs in California and 596 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in California
- AutoNation14 open
- Camping World13 open
- Rivian8 open
- Experience
- This posting asks for at least 2 years of experience; Service Advisor postings that state a minimum ask for 2 years at the median (95 postings).
- Education
- This posting asks for a high school diploma; 204 of the 596 open Service Advisor jobs (34%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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