Grocery Assistant Manager

NORTHAMPTON Grocery Assistant Manager Requires open availability, including evenings and weekends. The Grocery Assistant Manager provides a high level of service to River Valley Co-op's internal and external customers and, in partnership with the Grocery Manager, is responsible for building and maintaining a friendly and welcoming atmosphere within our Co-op locations. The Grocery Assistant Manager will be responsible for supporting the overall management of the Grocery department's operations and financial performance, establishing and sustaining relationships with consumers and vendors, and providing steady leadership to our Grocery department staff. Additionally, the Grocery Assistant Manager helps to maintain a department culture of engagement and creativity through training and positive influence in all Co-op locations. Qualifications ESSENTIAL Two (2) years of related experience and/or training; or an equivalent combination of education and experience. Knowledge of and passion for current trends in the natural foods industry. Outstanding customer service skills. Attention to detail and good organizational skills. Flexible - willingness to be open, to learn, and to take on new responsibilities. Demonstrate objectivity, neutrality, and calm. Demonstrate accuracy and thoroughness. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to understand and use calculations needed to manage payroll, project sales, and manage department expenses. Ability to effectively present information and respond to questions from groups of managers, committees, suppliers, customers, and staff. Ability to read and comprehend instructions. Ability to work as a collaborative team player. Ability to follow through on systems, procedures, and policies. Ability to work efficiently and safely in a fast-paced environment. Ability to be flexible and to adapt to changing conditions quickly. Ability to manage time with consistent weekly deadlines for reporting and other time-sensitive assignments. Ability to use computers and applicable software and programs, specifically Microsoft Office and Google Suite. Demonstrated ability to work with customers and co-workers from various cultural backgrounds. FUNCTIONAL Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting. Ability to use hands or fingers to handle or feel. Specific vision abilities required by this job include close vision and distance vision. Repetitive use of hands for grasping, pushing, pulling, and fine manipulation. Ability to use office equipment: computer, Point of Sale, scanner, fax, and copier. Ability to work in cold, wet conditions. Ability to lift up to 75 lbs. Ability to commute between Co-op locations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functional job duties. PREFERRED Natural and local foods (retail, wholesale). The ability to speak Spanish, French, or Swahili is a plus.