Project Management Manager

Responsible for planning, managing, leading and supporting the overall direction and execution of an office Project Management group ensuring high quality project deliverables meet time, scope, budget, quality and customer satisfaction expectations through direct leadership, individual/team development, adherence to AVI-SPL process/policy standards and coordination with local Operations Management and VP, Project Management. WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO Responsible for planning, managing, leading and supporting the overall direction and execution of an office Project Management group ensuring high quality project deliverables meet time, scope, budget, quality and customer satisfaction expectations through direct leadership, individual/team development, adherence to AVI-SPL process/policy standards and coordination with local Operations Management and VP, Project Management. Day-to-day Responsibilities: Lead and support office Project Management team project execution direction through overall team collaboration, guidance and performance oversight exclusively. Learn, support and train PM track resources AVI-SPL standard process and procedures within the AVI-SPL Operations Playbook, utilizing tools approved and provided by AVI-SPL. Provide leadership and guidance to local Project Management team to ensure projects are well planned, well organized and well communicated throughout full project execution. Share, teach and reinforce the use of AVI-SPL standard practice across the team. Assist the Project Management team in proper project planning and forecasting, schedule development and resource needs Review ongoing project financial metrics and initiate appropriate tactics to bring project budgetary goals into alignment. Assist the Project Management team with appropriate project change management strategies. Guide the Project Management team to elicit project results to satisfy customer requirements to obtain AVI-SPL Net Promoter Score goals. Ensure efficient and effective Project Management training & direction where deficiencies exist. Act as an escalation point for the team to help resolve project issues. Provide individual PM performance feedback to Operations Management as requested. Interface directly with clients on projects as required to ensure positive project outcome and customer experience. Execute team development strategies targeted to ensure skill enhancement, collaboration and success of the Project Management team. Assign projects to Project Management team members, matching skill set and project complexity. Participate in bid interview process and peer review of Project Management budget estimation. Conduct ongoing performance reviews of team members and make staffing/hiring recommendations based on the outcomes of these reviews. Promote leadership through collaboration, cooperation and communication across functions within the office to strengthen Project Management outcomes. Meet regularly with the VP, Project Management to align with Line of Business needs, process and newly introduced tools through discussion and testing. WHAT WE'RE LOOKING FOR Must haves: Demonstrated experience managing Project Management teams in the Audio Visual, Construction, Technology (Structured Cabling / Security) or related industry. Minimum 3 to 5 years of experience as a Project Manager in the Audio-Visual industry. Formal education in Audio Visual, Construction, Technology or related field. Proven ab lity