Assistant Supervisor, Guest Arrival
Part-timeWilliamsburg, VAPart-time$13.41/hrPosted 1 day agoStill listed 1 day ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Assistant Supervisor, Guest Arrival supports park operations by overseeing assigned areas, maintaining safety and cleanliness, and helping ensure positive guest experiences. The role includes training and coaching ambassadors, coordinating team rotations, monitoring opening and closing procedures, and following cash-handling and regulatory requirements. Candidates must meet age, licensing, availability, and physical requirements; a high school diploma and leadership experience are preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do as a Part-Time Assistant Supervisor, Guest Arrival:
- Ensure a safe environment for all ambassadors, guests, and animals
- Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching.
- Ensure compliance to all state/federal regulations, park policies, and department procedures
- Create and maintain unit’s team rotation grid
- Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
- Respond to guest and ambassador needs
- Report to Supervisors and Managers regarding the status of projects
- Oversee completion of daily opening and closing procedures
- Utilize problem solving skills to ensure positive guest resolutions as needed
- Oversee assigned operating area
- Ensure strict adherence to all cash handling procedures
- Work all areas of the Guest Arrival team as needed
What it takes to succeed:
- At least 18 years old
- High school diploma or equivalent preferred
- Leadership experience preferred
- Excellent computer skills, ability to work multiple selling systems preferred
- Valid state driver’s license and be able to obtain a company driver’s license
- Ability to complete provided CPR/AED training/certification
- Ability to be trained and certified at all attractions
- Excellent written and verbal communication skills
- Comfortability speaking in front of large groups of guests and ambassadors
- Ability to remain calm and professional during challenging situations
- Working knowledge of Microsoft Office applications
- Ability to stand and walk for long periods of time
- Ability to bend and stoop to assist in cleaning the park
- Ability to lift 25 pounds and push/pull 50 pounds
- Ability to able to climb stairs
- Ability to work comfortably outdoors
- Three full days of open availability
- Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 3:00 a.m. for seasonal events
Compensation: 13.41 USD HOURLY
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
How this job compares
Set against the 3,580 open Supervisor jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$13.41/hr
- Virginia median$23–32/hr39 hourly ranges
- US median$22–25/hr964 hourly ranges
This rate, $13.41/hr, is 50% below the Virginia median midpoint ($27/hr) — in the lowest quarter of Supervisor hourly ranges in Virginia.
- Openings
- Olive Jobs lists 138 open Supervisor jobs in Virginia and 3,580 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Virginia
- McDonald's25 open
- M. C. Dean7 open
- SeaWorld / United Parks (this employer)5 open
- Experience
- Supervisor postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 1 to 5 years (2,368 postings).
- Education
- 567 of the 3,580 open Supervisor jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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