Remodeling Service Manager
Des Moines, IAFull-time$55–60K/yrPosted 2 days agoStill listed 2 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
You apply on the employer's site, with no Olive account needed.
Watch jobs like this. New roles like this one near Des Moines, IA, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Remodeling Service Manager handles customer service issues for window, door, bath, shower, and cabinet remodeling projects. The role creates service tickets and parts lists, manages service-parts orders and tracking, schedules appointments, and coordinates follow-up with field managers and technicians. Candidates need previous remodeling, construction, or carpentry experience, along with customer problem-solving experience, communication skills, multitasking ability, and basic computer skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Mad City Windows & Baths, a Renuity Company Remodeling Service Manager
Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!
What We Offer
-
Competitive salary of $55k - $60k/yr
-
Comprehensive benefits including medical, dental, and vision
-
Consistent schedules and professional growth opportunities
-
A respectful, forward-thinking work culture
About the Role In this position, you will:
-
Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
-
Create detailed service tickets and parts lists.
-
Order, track and keep reports on all service parts.
-
Schedule servicing appointments.
-
Communicate with Field Managers and Service Technicians for proper follow up on field issues.
-
Keep employees up to date on new or old product issues.
Key Qualifications
-
Previous Remodeling, Construction or Carpentry experience required
-
Experience working with customers to solve problems
-
Excellent communication skills
-
Ability to multi-task in a fast-paced environment
-
Basic computer skills
About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]. If you have a question regarding your application, please contact [email protected] To access Renuity's Privacy Policy, please click here: Privacy Policy
How this job compares
Set against the 33,893 open Customer Service jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$55–60K/yr
- Iowa median$46–60K/yr29 salary ranges
- US median$50–60K/yr2,692 salary ranges
This range's midpoint, $58K, is 10% above the Iowa median midpoint ($53K) — in the middle half of Customer Service salary ranges in Iowa.
- Openings
- Olive Jobs lists 637 open Customer Service jobs in Iowa and 33,893 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Iowa
- Hy-Vee Food Stores173 open
- Hy-Vee128 open
- Walmart32 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,837 postings).
- Education
- 1,383 of the 33,893 open Customer Service jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Prepare for this role
You've read the whole posting — now see how you match it.
