AJO Email & Personalization Technical Consultant
Dallas, TXJobSeen 1w agoSeen in employer's feed today
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Job overview
Insight Global seeks a hands-on AJO Email & Personalization Technical Consultant to develop email content and orchestrate customer journeys. The consultant serves as a technical bridge among business stakeholders, marketing teams, AJO, and email platforms such as Knak. The role also involves stakeholder discussions, technical recommendations, proofs of concept, and explaining complex technical concepts to broader audiences.
Skills & qualifications
Skills
Full job description
Job Description
We are seeking a hands-on AJO Email & Personalization Technical Consultant with strong experience in email development, advanced personalization, and complex journey orchestration. This role will serve as an escalation point and technical bridge between business stakeholders, marketing teams, AJO, and email/content platforms such as Knak. The ideal candidate is comfortable working directly within email HTML, developing conditional and dynamic content, troubleshooting platform limitations, and determining technical solutions when standard AJO functionality or visual builders do not meet business requirements. This is not strictly a development role. The consultant will also participate in and lead stakeholder discussions, provide technical recommendations, lead proofs of concept, and translate complex technical concepts for broader audiences.
Skills and Requirements
- Build, configure, and troubleshoot emails and customer journeys in Adobe Journey Optimizer
- Work directly in HTML email code, modular content components, and reusable templates
- Develop advanced personalization, dynamic content, and conditional logic
- Troubleshoot platform limits, rendering issues, and edge cases when the standard AJO builder can't meet requirements, and find workarounds
- Map and integrate email content between Knak and AJO, translating creative into Knak-compatible templates and AJO-ready structures
- Manage AEP data models, schemas, identity resolution, and event-driven triggers
- Support advanced scenarios like API integrations, third-party messaging channels, real-time personalization, and decisioning
- Serve as the technical owner in AJO, including fragments, templates, and updates as creative standards change
- Partner with marketing, business, dev, and platform teams as the technical bridge between them
- Lead discovery sessions and stakeholder meetings, giving technical recommendations
- Lead proofs of concept for new AJO capabilities, integrations, or personalization use cases
- Explain complex technical concepts to both technical and non-technical audiences
- Knak integration with AJO
- Adobe Experience Platform and Real-Time Customer Profile experience
- Federated audience experience and connecting external data sources
- Snowflake
- Customer Data Platform (CDP) knowledge
- API and integration experience
- Edge segmentation or edge compute
- Marketing automation platforms and scalable email content systems
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
How this job compares
Set against the 1,757 open Technical Consultant jobs on Olive Jobs, counted November 1, 2026.
- Pay
- This postingNot listed
- Texas median$105–205K/yr89 salary ranges
- US median$45–55/hr24 hourly ranges
- Openings
- Olive Jobs lists 107 open Technical Consultant jobs in Texas and 1,757 across the US. 8% of them nationwide are listed as remote or flexible.
- Experience
- Technical Consultant postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (1,416 postings).
- Education
- 760 of the 1,757 open Technical Consultant jobs (43%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 1, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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