Adobe Campaign Operations Lead
Remote · USJob$140–160K/yrSeen 2w agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The Adobe Campaign Operations Lead owns end-to-end email and SMS campaign execution in Adobe Campaign Classic, including workflow build, targeting, scheduling, and post-send validation. The role manages campaign quality assurance and troubleshooting, supports the transition to Adobe Journey Optimizer, and leads an onshore/offshore team. It also oversees operational governance, compliance, KPI reporting, and client communications. The position is remote and requires U.S. work authorization without company sponsorship.
Skills & qualifications
Skills
Benefits
Full job description
About the Role
We are seeking a Adobe Campaign Operations Lead to own end-to-end execution of email and sms campaigns in acc - workflow build, targeting/segmentation, scheduling, and post-send validation. This role will apply expertise in adobe to deliver reliable, scalable solutions and support business objectives. The successful candidate will also manage campaign qa (seed testing, rendering, deliverability checks) and troubleshoot workflow/delivery errors. Strong communication, problem-solving, and the ability to translate requirements into effective delivery are important for success in this position.
In This Role, You Will
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Own end-to-end execution of Email and SMS campaigns in ACC - workflow build, targeting/segmentation, scheduling, and post-send validation.
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Manage campaign QA (seed testing, rendering, deliverability checks) and troubleshoot workflow/delivery errors.
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Support ACC-to-AJO transition activities and oversee AJO journey execution as adoption grows.
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Lead and mentor an onshore/offshore team - staffing, workload distribution, and capacity planning.
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Define and enforce operational cadences: SLAs, escalation paths, campaign calendars, and SOPs.
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Drive governance around consent, suppression lists, and compliance for regulated communications.
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Track operational KPIs (delivery accuracy, turnaround time, SLA compliance) and report to stakeholders.
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Act as primary client point of contact for campaign execution status and escalations.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants able to work in Remote. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future
What You Need to Have to Be Considered
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Hands-on experience with Adobe Campaign Classic (ACC) for Email and SMS delivery.
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Proven track record leading a team in a campaign operations/MarTech delivery setting.
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Solid grasp of deliverability fundamentals, suppression logic, and consent/compliance basics.
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Experience with campaign QA - seed testing, rendering checks, list hygiene.
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Comfort working within SLA-driven delivery models and operational reporting.
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Strong client-facing communication and escalation-handling skills.
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Working knowledge of AJO (or demonstrated ability to ramp up quickly).
These Will Help You Stand Out
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
The annual salary for this position is between $140,000 - $160,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
How this job compares
Set against the 602 open Marketing Operations jobs on Olive Jobs, counted November 1, 2026.
- Pay
- This posting$140–160K/yr
- US median$110–163K/yr405 salary ranges
This range's midpoint, $150K, is 8% above the US median midpoint ($139K) — in the middle half of Marketing Operations salary ranges across the US.
- Openings
- Olive Jobs lists 31 open Marketing Operations jobs in Texas and 602 across the US. 12% of them nationwide are listed as remote or flexible.
- Experience
- Marketing Operations postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 8 years (502 postings).
- Education
- 109 of the 602 open Marketing Operations jobs (18%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 1, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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