Van Monitor
South Shore Community Action Council
Plymouth, MAJobSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Requirements
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Job overview
The Van Monitor partners with the driver to support safe transportation of ambulatory and wheelchair-bound clients to appointments in the Brockton and Stoughton service territories. The role assists with vehicle upkeep, communicates with dispatch and the Transportation Office, completes digital trip documentation, and accompanies the driver back to the main office. Employment is contingent upon successful completion of a pre-employment background screening, including a CORI check.
Skills & qualifications
Skills
Qualifications
Full job description
KEY RESPONSIBILITIES Client Safety & Support: Partner directly with the driver to ensure the safe, secure, and efficient transportation of both ambulatory and wheelchair-bound clients. Vehicle Maintenance: Assist the driver in maintaining the overall upkeep, cleanliness, and operational readiness of the vehicle pre- and post-trip. Transit Operations: Support the transportation of medically involved clients to various appointments within the Brockton and Stoughton service territories. Communication & Coordination: Maintain clear, direct communication with the dispatch office and central Transportation Office to ensure seamless daily route execution. Digital Documentation: Complete required daily online paperwork, log trip details, and navigate driving routes competently using a company-issued computer tablet. Fleet Compliance: Adhere strictly to company policies regarding proper vehicle handling; travel with and accompany the van driver back to the main office daily where company vehicles are housed. REQUIRED QUALIFICATIONS & COMPETENCIES Education & Age: Minimum of 18 years of age with a high school diploma or GED equivalent. Background Screening: Employment is contingent upon successful completion of a comprehensive pre-employment background screening, including a Criminal Offender Record Information (CORI) check. Technical Literacy: Demonstrated competency using computer tablets or smartphones for digital paperwork, daily logging, and GPS navigation routes. Service Excellence: Exceptional customer support skills with a proven ability to provide patient, responsive, and respectful assistance to vulnerable populations. Team Collaboration: Strong communication skills and a commitment to fostering an inclusive, welcoming environment for diverse client populations. Language & Safety: Ability to communicate effectively in English, follow written and verbal instructions, and adhere strictly to RMV road safety requirements. Physical Requirements: Sufficient physical ability to stand, walk, bend, stoop, reach, push, pull, and sit for varying periods as required to work in a demanding environment and handle standard equipment. Sufficient vision to read print and digital materials.
How this job compares
Set against the 9,743 open Client Services jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- Massachusetts median$90–149K/yr42 salary ranges
- Massachusetts median$15–27/hr244 hourly ranges
- Openings
- Olive Jobs lists 315 open Client Services jobs in Massachusetts and 9,743 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- H&R Block170 open
- TD Bank40 open
- JPMorgan Chase15 open
- Experience
- Client Services postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 1 to 5 years (1,575 postings).
- Education
- This posting asks for a high school diploma; 4,194 of the 9,743 open Client Services jobs (43%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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