Director, Operations

Description

We are currently seeking a Director of Operations to lead and enhance business operations across our utility-focused service lines. This role requires a strong understanding of the electrical utility industry, including transmission, distribution, and substation operations. The Director of Operations will be responsible for ensuring operational efficiency, driving process improvements, and aligning team performance with company goals within the context of electrical infrastructure projects.

This position will oversee execution of utility operations, resource planning, cross-functional coordination, and performance metrics. The successful candidate will have a deep understanding of field operations and regulatory requirements within the utility sector. They will also lead commercial initiatives such as upselling, customer relationship management, and identifying opportunities for incremental business.

We are looking for someone with strong drive, sound judgment, and the ability to influence operational and commercial domains. The ideal candidate is Dallas-based (preferred but not required) and must be willing to travel up to 50% of the time.

Key Responsibilities

• Develop and implement operational strategies and best practices aligned with company objectives.

• Lead and manage cross-functional operational teams to ensure project and business success.

• Oversee field execution, project delivery, and resource management within electrical utility projects, including transmission and substation operations.

• Analyze performance data and KPIs to identify areas for continuous improvement.

• Foster a culture of accountability, innovation, and operational excellence.

• Manage budgets, forecasts, and resource allocations across teams.

• Ensure compliance with safety, regulatory, and quality standards.

• Partner with HR, Finance, and other departments to align processes and drive efficiency.

• Guide leadership development and team performance across departments.

• Maintain strong communication between field teams and executive leadership.

• Support business development and customer satisfaction through efficient operational execution.

• Identify and drive upselling and growth opportunities with existing clients.

The successful candidate will demonstrate

• Proven leadership and operational management experience.

• Strong problem-solving, communication, and decision-making skills.

• The ability to drive efficiency and build high-performing teams.

• An analytical mindset and a results-driven approach.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee may be required to stand; reach with hands and arms, stoop and kneel

• The employee may be subject to rough terrain and inclement weather

• The employee may be required to sit or stand for long periods of time

• The employee will be required to travel up to 50%

• The employee could be exposed to outside weather conditions including wet and/or humid conditions

• This position may require working more than 40 hours per week

About Think Power Solutions

Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992.

Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products.

Benefits

• 401(k) with 3.5% company match

• 100% employer paid employee-only medical plan

• 100% company paid basic life insurance

• 100% company-paid short-term disability

• Optional vision and dental insurance

• Optional long-term disability

• 9 company-paid holidays

• 10 days PTO

• 2 days paid family leave

• 6-weeks maternity leave paid at 100%

• 1-week paternity leave paid at 100%

• Infertility benefits up to $10,000

• Adoption assistance up to $5,000

Note to Recruiters, Placement Agencies, and Similar Organizations

Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly.

EEO Statement

Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.

Requirements

Requirements

• Bachelor’s degree in Business, Operations Management, Engineering, or related field (preferred).

• 10-15 years of progressive experience in operations or project management.

• Experience in electrical utilities, including transmission, distribution, or substation project oversight, is strongly preferred.

• Strong leadership skills and experience managing multi-disciplinary teams.

• Proficiency with Microsoft Office and operational/project management tools.

• Must currently be eligible to work in the United States without sponsorship.