Sr. Communications Consultant

Marsh - People and Investments is seeking candidates for the following position based in the New York City office (hybrid, three days a week in the office): About the role As a Senior Consultant, Communications & Change, you will help organizations address complex workforce challenges by designing and delivering integrated communications and change-management strategies. You will advise clients on how to engage employees, support behavior change, strengthen the employee experience, and help organizations attract, retain, and develop talent. You will lead large-scale client engagements across industries, translating client objectives into practical communication and change strategies, implementation plans, and compelling employee-facing deliverables. This role combines strategic consulting, project leadership, client relationship management, and business development. We will count on you to: Develop and implement integrated communications and change-management strategies that support business transformation, employee engagement, and organizational objectives. Lead client engagements focused on employee experience, workforce strategy, talent initiatives, organizational change, and behavior change. Develop communication plans, change strategies, implementation road maps, stakeholder engagement approaches, and related deliverables. Create clear, persuasive, and audience-appropriate communications that articulate client objectives, advance the employee value proposition, support adoption, and incorporate employee feedback and sentiment. Advise senior client stakeholders and help organizations navigate complex workforce and organizational changes. Build and maintain trusted client relationships, identify opportunities to expand existing accounts, and contribute to the development of new business. Participate in business development activities, including identifying client needs, shaping solutions, developing proposals, and supporting the sale of communications and change-management work. Manage project scope, budgets, timelines, deliverables, and client expectations across multiple engagements. Lead project teams and collaborate with subject-matter experts and colleagues across Marsh. Monitor engagement effectiveness and use data, employee feedback, and other insights to refine communication and change strategies. Contribute to intellectual capital, thought leadership, and market-facing materials that strengthen Marsh's communications and change-management capabilities. We also expect you to: This role carries meaningful commercial responsibility. The successful candidate will be expected to: Develop and deepen client relationships. Identify opportunities to expand existing accounts. Generate and support new consulting opportunities. Contribute to revenue growth through the sale and delivery of communications and change-management engagements. Help shape differentiated solutions that respond to client priorities and demonstrate measurable business value. What you need to have: Bachelor's degree required; advanced degree preferred. At least 10 years of experience in communications consulting, change management, employee experience, organizational transformation, or a related field. Demonstrated experience leading complex client engagements and advising senior stakeholders. Strong business-development, client-management, and relationship-building skills. Excellent strategic thinking, writing, presentation, project-management, and communication skills. Ability to translate complex business and workforce issues into clear strategies and actionable recommendations. Experience managing multiple projects, teams, budgets, and deadlines in a consulting environment. What makes you stand out: Experience in consulting / advisory Ability to build internal partnerships in order to be effective in the role Proven commercial acumen Why join our team: We help you be your best through professional development opportunities, interesting work and uppo