Senior Technology Sales Specialist -Federal

Senior Technology Sales Specialist - Federal Position Profile

Responsible for retaining and growing sales revenue within an assigned account base while driving new market share growth within the Federal sector.

Key Responsibilities

• Provide product and solution information to customers within an assigned territory.

• Conduct business analyses of customer communication needs and develop customized demonstrations, proposals, and value-driven solutions that exceed customer expectations.

• Generate new business opportunities and retain existing accounts through a consultative sales approach focused on Federal Department of Defense (DoD) and civilian organizations.

• Coordinate and oversee the post-sale delivery and implementation of Ricoh solutions at customer locations.

• Serve as the primary point of contact for all sales-related documentation and administrative requirements.

• Proactively develop new customer relationships, review leads, participate in customer planning discussions, and deliver solution proposals aligned with sales management objectives.

• Partner with customers on strategic planning initiatives and identify, evaluate, and address potential risks within existing accounts.

• Consistently meet or exceed revenue and gross profit targets.

• Coordinate cross-functional sales activities and manage team collaboration throughout the sales process.

• Represent Ricoh and promote company products and services during customer meetings and industry events.

• Maintain accurate account activity records within the company CRM system.

• Identify key decision-makers and conduct strategic account management activities.

• Serve as the primary customer contact and advocate.

• Perform other duties as assigned.

Qualifications Education and Experience

• Bachelor's degree or equivalent related experience required.

• Minimum of five (5) years of successful business-to-business (B2B) sales experience.

• At least two (2) years of sales experience supporting Federal Department of Defense (DoD) and civilian organizations.

Knowledge, Skills, and Abilities

• Strong knowledge of sales methodologies and processes within a matrixed organization serving Federal customers.

• Demonstrated experience working with Federal Department of Defense and civilian agencies.

• Exceptional negotiation, presentation, written, and verbal communication skills.

• Strong interpersonal, organizational, time-management, and self-motivation skills.

• Proven business acumen and leadership capabilities.

• Ability to lead or collaborate effectively with diverse teams to develop and execute account strategies.

• Extensive knowledge of industry products, solutions, and services.

• Proven ability to build and maintain strategic relationships across multiple business functions and customer organizations.

• Strong analytical skills with the ability to evaluate complex data, identify issues, and recommend solutions.

• Proficiency with Microsoft Office Suite and other business applications.

Working Conditions

• Primarily office-based work environment with standard lighting, ventilation, temperature, and noise levels.

• Position is largely sedentary but may require occasional standing, walking, bending, reaching, and lifting or carrying items weighing up to 10 pounds.

• Requires regular use of standard office equipment, including computers, keyboards, calculators, and other business tools.

• Frequent travel to customer locations is required. Customer sites may not be accessible via public transportation.

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Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.